Equity Loan Processor

General Accountability

• Reports directly to the Equity Supervisor.
• Keeping up with volume and prioritizing tasks appropriately is a challenge.
• Completing time-sensitive closing documents, disclosures, and satisfactions.
• Setting up and servicing escrow accounts.
• Ordering third party services.
• Quoting and processing payoffs.
• Filing.
• Handling mail.
• Researching problems with existing loans.
• Must be able to communicate effectively with members, loan officers and attorneys.
• In processing, the individual must review documentation and obtain what is needed to clear the loan or to do the closing package.
• Responsible for teller activity on members’ accounts.
• Withdrawing checks from general ledger accounts for various fees.
• At times, doing accounts payable for the department expenses.

Specific Accountabilities

• Deliver outstanding service to both internal and external partners that meets or exceeds our Service Promises.
• Meet or exceed established sales and service goals.
• Must possess effective knowledge of the Credit Union’s products and services.
• Generating or obtaining equity loan applications from various sources.
• Order title work, property valuations, and flood certifications.
• Complete accurate loan-closing packages in a timely manner, following guidelines and compliance procedures for 16 states.
• Coordinate simultaneous closings with outside lenders.
• Coordinate attorney loan closings.
• Send package to closing location.
• Ensure recording of security instruments and filing of loan documents.
• Ensure that Deeds of Trusts and Flood Certifications are cancelled for paid equity loans.
• Responsible for quoting correct pay off information for all equity loans.
• Setting up and servicing escrow accounts.
• Ensure compliance with TRID, HMDA and other regulations.
• Implementation and testing of new loan products and updates in the loan origination system and core system.

Knowledge, Skills And Abilities

• General understanding of real estate lending.
• Knowledge of core systems.
• Excellent computer skills and typing skills.
• Excellent oral and written communication skills.
• Experience in several computer programs.
• Ability to multi-task and prioritize.
• Ability to perform professionally and efficiently.
• Exceptional attention to detail with willingness to further knowledge.
• Excellent problem solving skills.
• Working within a team based environment with multiple departments, financial centers and outside vendors.