Equity Compensation Consultant

About the role

As an Equity Compensation Consultant in Empower's Equity Stock Plan Services team, you will act as a trusted guide to employee shareholders, providing personalized education and support across a wide range of equity plan types—including RSUs, stock options, performance awards, SARs, and ESPPs. You will help participants understand, access, and maximize the value of their equity compensation as part of their broader financial wellness journey.

Responsibilities

• Serve as the primary point of contact for shareholders, providing exceptional service through inbound phone and email inquiries
• Educate participants on their equity compensation plans and help them connect plan value to broader financial wellness goals
• Simplify complex topics such as vesting, taxation, and exercise options into clear, actionable guidance
• Take ownership of shareholder inquiries, ensuring resolution through collaboration with internal partners and support teams
• Support equity-related transactions such as account setup, ESPP enrollment, and trade execution
• Proactively reach out to participants to address questions and provide clarity on plan activity and account management
• Ensure full compliance with FINRA, SEC, and Empower regulatory standards across all interactions and processes
• Contribute to the continuous improvement of participant education programs and operational workflows
• Act as a peer mentor by sharing best practices and fostering a collaborative team environment
• Maintain awareness of evolving industry trends, regulations, and product enhancements to provide up-to-date guidance

Requirements

• Bachelor’s degree or equivalent experience
• FINRA Series 7 and 63 required; Series 65 (or 66) required within corporate-established timelines
• FINRA fingerprinting required
• Certified Equity Professional (CEP®) Level 1 required or must be completed within 6–12 months of hire
• 1–2 years of experience in equity compensation, financial services, or a related role
• Strong understanding of equity compensation vehicles including RSUs, NSOs, ISOs, PSUs, SARs, and ESPPs
• Strong understanding of financial planning concepts and ability to connect equity topics to overall financial wellness
• Proficiency with CRM systems, stock plan platforms, Microsoft Office, and reporting tools
• Demonstrated professionalism, dependability, and strong ethical standards
• Ability to work effectively in a fast-paced, remote environment with excellent time management and multitasking skills

Qualifications

• Experience working in stock plan administration, equity plan consulting, or a financial call center supporting stock plan participants
• Past experience explaining complex financial concepts clearly and compassionately to participants at all levels of financial literacy
• Proven ability to collaborate across teams and deliver results in a dynamic, growing environment
• Strong attention to detail and a commitment to delivering high-quality service
• Adaptability and resilience in managing shifting business priorities and participant needs
• Excellent interpersonal and written communication skills with a client-first approach
• Commitment to continuous learning and professional growth within the equity compensation field
• Passion for Empower’s mission of improving financial confidence and helping clients achieve long-term success