EQUIPMENT SERVICE TECHNICIAN

Job Responsibilities

• Perform repair, maintenance and start up on stretch wrappers, shrink wrappers, case sealing, case erectors, label printer/applicators, strapping equipment and assorted products at customer and Veritiv company sites.
• Support systems integration with customers, manufacturers, suppliers and other service personnel involving machine problems and/or turn-key systems.
• Conduct a variety of sophisticated electronic, mechanical, pneumatic, hydraulics and electro-mechanical tests, repair and maintenance on equipment, assemblies, sub-assemblies and parts to ensure the equipment functions according to the manufacturer’s specifications.
• Generate quotes and estimates for preventative and planned maintenance of machines.
• Complete field service work orders including billing of travel, labor hours, parts and other related items in a timely and accurate manner.

Additional Responsibilities & Qualifications

• Strong knowledge of electrical schematics, electrical symbols and how power flows through circuitry.
• Understand and demonstrate proper lockout/tagout and safety procedures.
• Install, troubleshoot, train and work on most equipment including semi-automatic equipment.
• Understand AC and DC voltages and can use an electric meter in troubleshooting scenarios.
• Troubleshooting skills – diagnosing and troubleshooting micro-logic device, electrical, pneumatic and PLC Ladder logic.
• Programmable Logic Controller (PLC) skills – can write simple logic, interface basic equipment and can make simple program changes.
• Has successfully attended a formal PLC training.
• Certifications from manufacturer trainings on stretch wrappers, shrink wrappers, case sealers, case erectors, label printers and strapping equipment or related products a plus.
• 3+ years working in a service support organization.
• Must possess valid driver's license and have clean driving record.
• Some overnight travel required, including long distance driving and air travel.

Work Experience

• 5-10 years of related job experience.
• Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.
• Ability to work quickly and efficiently.
• A thorough understanding of distribution management (customer service, sales, purchasing, warehouse, credit, information systems, and logistics).
• Basic experience of simple office/operational systems.
• Excellent verbal, written, people, and diplomacy skills are required.
• Proficient with Microsoft Office Suite.
• Strong planning and organization skills are required.

About Veritiv

Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
Healthcare benefits, 401k, paid time off and tuition reimbursement.

What We Offer

Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers.

About Veritiv

Together with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print and publishing products and services. Veritiv serves customers in a wide range of industries, through team members around the world helping shape the success of its customers. For more information, visit www.veritiv.com and connect with the Company on LinkedIn.