Equipment Service Technician

About the role

The Equipment Service Technician (EST) is a remote-based Customer-facing employee, primarily supporting our Life Science Customers. You will be responsible for troubleshooting and repairing equipment, as well as providing installation support on complex mechanical, electromechanical and electronic units.

Responsibilities

• Perform fundamental troubleshooting, repairs, and maintenance of STERIS and competitor equipment, systems and components.
• Manage time effectively by prioritizing Customer and business needs and schedules autonomously to complete PM performance, service calls, warranty calls, equipment installations, and field upgrade programs.
• Work with cross-functional teams (Tech Support, Engineering and Service Contract Management) to escalate issues appropriately and utilize advanced technology platforms to complete compliance regulatory requirements and resolve and document troubleshooting issues.
• Provide Customers with information, pricing and repair options.
• Build relationships with Sales to drive Customer experience and revenue opportunities.
• Identify sales opportunities in assigned territory.

Requirements

• High School Diploma or GED with at least 4 years of work experience, with 2 of those years in a mechanical/technical role.
• Associate’s degree or related certifications in technical/mechanical area, competitive equipment training, or related military experience may be considered towards technical experience requirement.
• Valid driver’s license and the ability to meet all required background to obtain and maintain existing and new vendor credentialing requirements.
• Must be able to meet flexible schedules with potential overnights, as well as early/late hours, based on Customer and business needs.
• Effective written and verbal communication skills.
• Basic computer skills (MS windows/email, navigation, mobile app, and ability to data input into multi systems).

Qualifications

• High School Diploma or GED.
• At least 4 years of work experience, with 2 of those years in a mechanical/technical role.
• Valid driver’s license.
• Flexible scheduling ability.
• Effective communication skills.
• Basic computer skills.

Skills

• Hands-on work experience.
• Experience in HVAC repair, Mechanics, Maintenance, Refrigeration, Boilers, Chillers, Equipment Repair, Diesel and Automotive Repair, Aviation Repair, Plumbing, Electrical, etc.

Benefits

STERIS offers a comprehensive and competitive benefits portfolio including:

• Market Competitive Pay
• Extensive Paid Time Off and (9) added holidays
• Excellent Healthcare, Dental and Vision Benefits
• Company Vehicle
• Company Cell Phone/Laptop
• Tools, Equipment, Uniforms provided
• Long/Short Term disability coverage
• 401(k) with company match
• Tuition reimbursement and continued education programs
• Opportunities for advancement and stable long-term career

Pay

The Pay range for this opportunity is $55,250.00 - $71,500.00. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed.

Schedule

This role requires daily travel by driving a company vehicle. If offered this position, STERIS will run a 7-year driving record check, as part of our onboarding process. An acceptable driving record generally means a driver has a very limited number of moving violations, accidents, or driving-related convictions. This is a safety sensitive position. This territory covers the greater Birmingham area.

What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future. Here is a brief overview of what we offer:

Market Competitive Pay
Extensive Paid Time Off and (9) added holidays
Excellent Healthcare, Dental and Vision Benefits
Company Vehicle
Company Cell Phone/Laptop
Tools, Equipment, Uniforms provided
Long/Short Term disability coverage
401(k) with company match
Tuition reimbursement and continued education programs
Opportunities for advancement and stable long-term career
Pay range for this opportunity is $55,250.00 - $71,500.00. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed.

Contact Information

If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.

EEO Statement

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.