Equipment Service Technician

Job Description

The Field Service Technician provides technical service and support for customers who own and operate Evergreen filling machines. The technician is trained and knowledgeable to install, inspect, troubleshoot and service this equipment. The technician also trains the customer's personnel on proper operating and maintenance techniques to ensure good packing outputs.

Conducts/controls service activities as assigned to ensure timely customer support and safety are achieved while meeting the budgeted goals and objectives for productivity and utilization. Communicates well with central scheduling, management, other departments and customers. Functions as the equipment service technician within the departmental advising EPE service management and/or engineering of any problems or situations with models of current or modified design. Provides learning experience for both customer and EPE plant personnel on machine operation. Learns and grows skill sets and competencies to achieve both business and personal development objectives. Meets corporate business and team objectives for antitrust compliance, business information protection, EEO, safety, quality ethical behavior and learning. Performs the job safely within an environment which the technician does not control.

Requirements

• High school diploma or equivalent.
• Strong mechanical skills and knowledge.
• Ability to read electrical schematics, use meter & troubleshoot electrical circuits.
• Good working knowledge of pneumatics (valves, air cylinders, etc.).
• Must be a good communicator (including written and verbal English).
• Self-driven to work alone and also in teams, when needed.
• Travel to customer site within assigned territory/region. – 70% travel.
• Valid driver’s license.
• Working knowledge MS Office Suite skills (word, excel, outlook and power point).

Desired Requirements

• Working knowledge to verify inputs & outputs of a PLC and other analog components from HMI (Note: not required to program PLC or trouble shoot PLC programs).
• Experience in operating / maintaining packaging equipment or equivalent in dairy / juice industry.
• Possess a passport for possible international travel or the ability to obtain one within the first year of hire.

Pay and Benefits

A reasonable estimate of the current range is $32/hour - $36/hour + benefits. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by job-related skills, experience, and relevant education or training.

Company Benefits: Includes a 401(k) plan with company match, comprehensive medical, dental, and vision insurance, flexible spending and health savings accounts, paid vacation, and sick days, paid parental leave, paid holidays and wellness program.

Community Engagement

At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility level support of activities in the communities where our employees live and work.

Training and Development

We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through MyLearning. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program (Non-Union), and a Learning Management System that supports and enhances employee skills at all levels of the organization.