Equipment Finance Leasing Specialist I

About the role

Provide support to Equipment Finance customers and the Line of Business by working closely with Commercial Operations, Bancorp Relationship Managers, and Corporate Officers of primarily large privately and publicly held companies and Syndication partners. As a Lease Administration Specialist, you are the primary contact for the Line of Business (LOB) to provide timely resolution for payment application and collateral (vehicle titles, UCCs) inquiries on complex Equipment Finance transactions after the account is boarded onto the servicing system.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, ensuring actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Responsibilities

• Be familiar with Equipment Finance loan and lease structures such as finance leases, operating leases, synthetic leases, Municipal leases, conditional sales, and the implications related to each transaction.
• Be familiar with and adhere to Federal Lending Regulations as they relate to Equipment Finance.
• Read, analyze, and interpret Equipment Finance loan and lease documents, including documents prepared internally, by outside counsel, and external sources, and understand how they relate to the servicing system to resolve client inquiries and/or internal boarding issues.
• Provide customer service to internal and external clients and assist with lien perfection on equipment.
• Strong reconciliation skills are required.

Customer Service

• Establish, foster, and maintain strong working relationships with the Commercial Bank (portfolio managers, underwriters, credit officers, senior bankers, relationship managers, operations) to improve the overall customer experience specific to Equipment Finance loan/lease servicing.
• Take ownership and deliver timely resolution to incoming client and LOB requests received via email, direct dial, and/or the 800-Customer Line.
• Promptly analyze communication from the LOB and/or client and provide accurate and professional resolution based on knowledge of the relationship, documentation, and servicing system.
• Encourage clients to sign up for Equipment Finance online payment services.

Administration

• Promptly and accurately execute payment applications, including reconciling incoming wires, ACHs, and direct deposits to the servicing system, executing credit/debit entries, and maintaining a report of incoming payments received.
• Reconcile the Equipment Finance cash account on a daily basis to resolve outstanding items per department procedures.
• Reconcile and resolve complex cash application issues with Portfolio Analysts, clients, or third-party servicers.
• Understand loan transactions and how to calculate complex interest accruals based on loan type.
• Recognize potential credit issues for escalation to the Team Lead, Relationship Manager, Special Asset Officer, and/or the Credit Officer.
• Process Audit Confirmations per department procedures.
• Provide manual billing via Microsoft Excel or Access as necessary for your assigned portfolio.
• Support Title Specialists for vehicle titles and registration, UCC processing, and file maintenance.
• Support Syndication payments, including execution of wires to investors, reconciliation of monthly payments to the general ledger, and maintaining monthly reporting for new and closed accounts.

Requirements

• 2+ years of related work experience in Equipment Finance or Commercial Banking.
• Knowledge of UCC and Titles.
• Proficient with Microsoft Office products, including Word, Excel, and Access.
• InfoLease experience or comparable servicing system preferred.
• Bachelor’s degree in business, accounting, finance, or a similar field required.

Skills

• Strong Customer Service Orientation.
• Excellent analytical ability.
• Excellent reconciliation ability.

Benefits

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities, and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

• Base salary reflective of the range of salary levels for all roles within this pay grade across the U.S., with individual salaries varying based on factors such as role, relevant skillset, experience, education, and geographic location.
• Eligibility to participate in an incentive compensation plan, with payments based on company, line of business, and/or individual performance.
• Extensive benefits programs designed to support physical, financial, emotional, and social well-being for employees and their families. Learn more about our benefits.

Location

Cincinnati, Ohio 45202