EPS Processing Assistant I - 995613

Nova Southeastern University (NSU) is a not-for-profit, independent university founded in 1964, known for academic excellence and innovation. We offer competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, and excellent medical and dental plans. NSU is a tobacco-free campus committed to the health and welfare of its community.

About the Role

Provides support for the university with regard to mail/research, systems/scanning, indexing, data entry, quality control/secure storage, degree conferral, and transcripts.

Responsibilities

• Mail and Research: Receives and reviews mail, creates records in Banner, and researches and updates information in Lexis Nexis system to ensure maintenance of applicant/student records.
• Scanning and Data Loads: Assures accuracy of data imported into Banner system, troubleshoots errors in data load process, scans documentation, and processes orphan documents to ensure data integrity and appropriate backup of application/student records.
• Indexing: Manages electronic files through software system, processes documents into imaging system, and performs quality checks of imaged documentation to ensure proper filing and record keeping of applicant/student records.
• Data Entry: Inputs applications into Banner system and makes data changes to students' records and information to ensure correct student records are up-to-date.
• Degree Conferral: Processes student applications for degree conferral to ensure accuracy of data provided to students.
• Quality Control: Performs quality checks for all departments, and returns incomplete documents to applicants to ensure documentation is accurate.
• Retention and Secure Storage: Maintains inventory of items in secure storage, coordinates its retrieval and submission, and assists in purging process to ensure compliance with regulations and NSU retention policy.
• Transcripts: Processes requests for official transcripts and produces transcripts upon request by the student.
• Performs other duties as assigned.

Requirements

• High School Diploma or equivalent.
• Two (2) years of clerical/administrative experience in an office environment.
• One (1) year of work experience using computers.

Skills

• Solid knowledge of MS Suite (Word, Excel, and Outlook), automated office equipment, and office practices and procedures.
• Ability to enter and verify information with accuracy.
• Ability to understand and follow oral and written instructions.
• Strong data entry and typing skills.
• Strong administration skills: organized, thorough, systems-oriented with meticulous attention to detail.
• Proactive, punctual, and reliable.
• Ability to maintain confidential information.
• Ability to work in a culturally diverse environment.
• Ability to work overtime, including evenings and weekends, with minimal notice.
• Good customer relations skills.
• Ability to set priorities, manage time effectively, and meet deadlines.
• Ability to work as a member of a team and independently.

Preferred Qualifications

• Previous experience in an academic institution.
• Familiarity and experience working with Banner.

Pay

$15.00 per hour / $29,250.00 annually (hourly, non-exempt).

Benefits

• Comprehensive benefits package including tuition waiver.
• Retirement plan.
• Excellent medical and dental plans.

Background screening is required for this position.