Epicor Eclipse ERP Admin

Position Summary

The Epicor Eclipse ERP Administrator will play a crucial role in the development, implementation, and optimization of the Eclipse ERP system to support the strategic goals of the organization.

Responsibilities

• Provide day-to-day technical support and troubleshooting for end-users, ensuring effective utilization of Eclipse and adherence to best practices.
• Collaborate with key stakeholders, department leads, and IT teams to understand the organization's strategic priorities and assist with the development and execution of Eclipse strategy.
• Evaluate Eclipse and identify areas for improvement, customization, and/or integration to meet the organization's evolving needs.
• Lead and evaluate the full lifecycle of Eclipse projects, from requirements gathering and system design to implementation, testing, and ongoing support.
• Create and configure Eclipse modules, workflows, and interfaces based on business requirements.
• Create and update documentation related to the ERP, business processes, and companion products/3rd Party Integrations.
• Collaborate with cross-functional teams to understand business processes and integrate Eclipse with other business applications (e.g. CRM, eCommerce, WMS, and Payables).
• Provide ongoing maintenance and analysis to assure optimal performance and sustainability of Eclipse.
• Provide general end-user IT support and training as needed.

Requirements

• 3+ years of experience with ERP administration.
• Understanding of Eclipse file structure and reporting (strongly preferred).
• Experience with supporting Epicore Eclipse companion products (preferred).
• Strong writing and communication skills.
• Nice-to-haves:
  • Business Analysis skills to analyze processes and requirements.
  • Strategic Thinking to align ERP with long-term goals.
  • Project Management proficiency to plan and execute ERP projects.
  • Change Management knowledge for managing organizational change.
  • Excellent Communication and Collaboration skills.
  • Strong Problem-Solving abilities to troubleshoot and optimize performance.
  • Business Process Improvement skills to identify opportunities for streamlining.

Benefits

Granite City Electric offers competitive wages, great benefits including medical, dental, vision, life, STD/LTD, 401k, vacation, holiday, sick and more!