EPIC Systems Integration II

About the role

This role requires the ability to be onsite when necessary and permanently reside in one of the following states: Alabama, Arkansas, Florida, Georgia, Kentucky, Kansas, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, South Carolina, Tennessee, Texas, Virginia, or West Virginia.

The Systems Integration II performs work associated with the engineering, maintenance, operation, and support of the organization’s critical System’s Integration Architecture responsible for the secure exchange of health and business data/information between systems, devices and applications both across the enterprise and with external cloud services, customers and partners.

Operations

• Analyze data as required to support Integration engineering and troubleshooting efforts.
• Monitor integration performance using dashboards and reports.
• Monitor and work integration error work queues.
• Troubleshoot & resolve integration issues & errors.
• Monitor vendor maintenance & release schedules.
• Analyze impact of vendor upgrades & new releases in advance of changes.
• Evaluate vendor upgrade & service bulletins and take necessary actions.
• Update integration connections.
• Update vendor specific public & private keys.
• After hours, weekend, & holiday on-call rotation.
• Maintain integration CMDB inventory.
• Maintain technical documentation.
• Work tickets in various Incident and Request queues.

Architecture, Design & Engineering

• Elicit and record Integration Business & Functional Requirements.
• Perform systems analysis & record findings.
• Perform systems design using modeling tools (e.g. Visio) to prepare Integration Architecture diagrams.
• Engineer Integration Translation tables.
• Engineer filters to ensure compliance with Organizational Compliance policy.
• Prepare Data Mapping specification.
• Prepare Data Flow and Business Process Flow diagrams.
• Define & execute Integration Test Scenarios.

Freedom To Act

Determines and develops approaches to solutions with input and review by manager and senior/specialist team members. Ensure responsibility and visible commitment of diversity equity and inclusion programs/initiatives through collaboration and implementation of initiatives across the health.

Qualifications

Required Education: Bachelor's degree in Computer Science, Information Technology, Business or Engineering.

Required Experience: 3 years Systems Integration or relevant experience.

Knowledge, Skills, and Abilities

Required: Basic knowledge of requirements definition and analysis; common data standards and data exchange methods; integration engineering concepts and techniques; Integration Engine usage, tools and technologies; EHR or ERP main system functions.

Cultural Responsiveness: Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.

Preferred: Strong skills in Accountability, Active Listening, Analytical, Attention To Detail, Customer Service, Initiative and Time Management.

Working Conditions

• Periods of high stress and fluctuating workloads may occur.
• May have periods of constant interruptions.
• Prolonged periods of working alone.

Physical and Mental Requirements

Physical: Sitting, Walking, Standing. Manual dexterity (eye/hand coordination), Repetitive arm/hand movements, Finger Dexterity, Color Vision.

Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading. Strong Accountability, Self Starter (Initiative), Active Listening, Attention To Detail, Time Management.

Emotional: Fast pace environment, Steady Pace, Able to handle multiple priorities, Frequent and intense customer interactions, Able to adapt to frequent change.