Epic Security Analyst I

Position Summary

At Orlando Health, we are ordinary people with extraordinary individuality, working together to bring help, healing and hope to those we serve. By daily embodying our over 100-year legacy, we reinforce our reputation as a trusted and respected healthcare organization that delivers professional and compassionate care to our patients, families and communities.

Benefits & Perks

• All Inclusive Benefits (start day one): Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.
• Forbes Recognizes Orlando Health as a Best-In-State Employer: Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list.

Responsibilities

• Establishes Epic security protocols, in consultation with appropriate organizational stakeholders, and maintains the security of the Epic application.
• Understands the foundational structures of Epic software, including profiles, roles, menus, and security classes, as well as network and device security relating to Epic and Epic end users.
• Performs daily Epic security administration functions, including managing customer access requests, creating and/or deleting user profiles and accounts, maintaining appropriate documentation, and monitoring and auditing access logs.
• Works with Epic application teams to design system-level access, such as logout times, and leads decisions related to ownership and change delegation guidelines.
• Takes ownership of process improvement in Epic Security provisioning, monitoring, and auditing.
• Provides day-to-day troubleshooting, analysis, and resolution related to provider record issues.
• Works with Epic project representatives to complete design, build, and test tasks in accordance with the project plan.
• Identifies issues that arise within security and provider configuration, as well as issues that affect other application teams, and works to reach resolution.
• Buils and maintains the Knowledge Base and any other Epic Security related processes, procedures, and policies.
• Identifies and implements requested changes to the system.
• Maintains effective communication with the Information Services Security Risk and Compliance Team and understands business needs and security concerns and communicates effectively with management.
• Cooordinates with the Epic Hosting Team and supports technical teams.
• Takes the lead on implementation, including but not limited to presentations, Q&As, policies, and coordination of training.
• Maintains regular communication with Epic representatives, including participation in weekly project team meetings.
• Analyzes, interprets, and presents audit findings in clear, concise reports.

Qualifications

• Education/Training: Associate’s degree from a 2-year college or university.
• Licensure/Certification: Preferred Security 101-Epic Fundamentals Certification, Security 200-Epic Security Administration Certification, IT Security industry certification (i.e., Security+, A+), CCNA, Certified Identity and Access Manager (CIAM), Certified Identity Management Professional (CIMP), Microsoft Identity and Access Administrator Associate.
• Experience: Two (2) years of information technology experience, Two (2) years of customer support experience.