Epic- Quality Assurance Analyst
Location: Tyler, TX, 75701
Duration: Contract
About the role
The Epic Quality Assurance Analyst is responsible for applying Quality Assurance/Release Management concepts to test application changes, updates, and enhancements. This position will interact with Clinical, Revenue Cycle and Technical Leaders, Project Managers and Analysts. This position will also develop, evaluate, revise, apply and document quality assurance processes, methods, and test plans to inspect and test a variety of IS applications and workflows.
A Bachelor's degree in an Information Systems related field or 4 years of related IT/Operational experience in a Healthcare environment is required. This position is specifically for Technical Dress Rehearsal. The contractor will physically go to locations and test all of their workstations and printers prior to their Epic go-live, traveling as needed. When not traveling, they will be based in the Tyler office assisting with testing. Epic certification or proficiency is a plus, but strong technical experience with PC hardware installation is essential. The role leans more toward field service technician skills than traditional Epic analyst duties.
Responsibilities
- Collaborates across project borders with other teams.
- Thinks outside the box and proposes practical solutions to issues.
- Communicates interdependencies with the appropriate leadership to proactively ensure quality and interoperability of design and configuration.
- Identifies and seizes new opportunities, displays can-do attitude in good and bad times, steps up to handle tough issues.
- Clearly understands expectations.
- Accurately documents processes and workflow.
Requirements
- Bachelor's degree in Information Systems or 4 years of related IT/Operational experience in a Healthcare environment.
Skills
- Technical experience with PC hardware installation.
- Epic certification or proficiency (preferred).
- Field service technician aptitude.