Epic Program Manager

About the role

We are seeking an experienced Epic Program Manager to lead the planning, execution, and delivery of a large-scale Epic implementation. This individual will provide strategic oversight across multiple workstreams, ensuring alignment between executive leadership, clinical and operational stakeholders, IT teams, and third-party vendors. The ideal candidate is a seasoned healthcare IT leader with a proven track record of successfully managing complex enterprise Epic implementations from planning through go-live and stabilization.

Responsibilities

• Lead the overall Epic implementation program, managing scope, schedule, budget, risks, and deliverables across all project workstreams.
• Develop and maintain an integrated master project plan, ensuring milestones and dependencies are tracked and communicated.
• Partner with executive sponsors, operational leaders, clinical stakeholders, and Epic representatives to drive project success.
• Establish governance structures, facilitate steering committee meetings, and provide executive-level status reporting.
• Identify, assess, and mitigate program risks and issues while proactively driving resolution.
• Coordinate activities across application teams, infrastructure, revenue cycle, clinical operations, training, testing, data conversion, integration, and change management.
• Ensure project adherence to Epic implementation methodologies and organizational project management standards.
• Monitor project budgets, resource allocation, and vendor performance.
• Lead cross-functional decision-making and ensure stakeholder alignment throughout the implementation lifecycle.
• Oversee readiness activities including integrated testing, end-user training, cutover planning, go-live preparation, and stabilization.
• Foster collaboration across internal teams and external implementation partners.
• Drive continuous communication and transparency throughout the project.

Required Qualifications

• 10+ years of healthcare IT project/program management experience.
• 5+ years leading enterprise Epic implementation programs.
• Demonstrated experience managing full lifecycle Epic implementations in acute care, ambulatory, or integrated healthcare environments.
• Strong understanding of Epic implementation methodology and governance.
• Experience managing large, cross-functional teams and multiple concurrent workstreams.
• Excellent executive communication, leadership, facilitation, and stakeholder management skills.
• Proven ability to manage project budgets, timelines, risks, and vendor relationships.
• Experience with project management methodologies (PMI, Agile, Waterfall, or hybrid).

Preferred Qualifications

• Epic implementation experience involving multiple applications or enterprise-wide deployments.
• Experience working with healthcare consulting firms or large health systems.
• Experience leading remote project teams.