Epic Payer Platform Lead

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Over 500,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

About the role

An experienced Epic Payer Platform Lead who has personally configured or led configuration of EPP Capabilities in a production healthcare environment. Depending on the client engagement, the Epic Payer Platform Lead will oversee collaboration among multiple teams with the Accenture team. This role requires hands-on build experience in at least two of the following areas: CDE (Clinical Data Exchange), Coverage Finder, HPCS, Care Gap Exchange, Member Insights, or ADT Event Notifications. The ideal candidate will transition from build experience to an advisory role, guiding the client's build team.

Responsibilities

• Run the Accenture team, client team, software vendor team, and client in the following areas:
  • Experience with project plan creation and joint design sessions with Epic Implementation Team.
  • Take end-user information to create a detailed scope and obtain sign-off from the Operations team.
  • Translate business requirements into Epic-native configuration in real time.
  • Create and drive a detailed Excel project plan through status calls and individual updates.
  • Portray competence and confidence to Operations/Client resources.
  • Be concise and clear in escalations and status reporting.
  • Address new complexities in projects to ensure delivery.
  • Dig into areas to determine standard approaches.
  • Drive status updates and understand project intricacies.
• Assist with the analysis and design of new business workflows.
• Identify and define detailed product requirements and use cases.
• Assign resources to projects based on skill and mastery.
• Provide input into high-level functional specifications.
• Participate in quality management reviews of design and performance of work products.
• Perform or advise on system configuration, integration setup, and testing activities.
• Serve as an intermediary between the client's Epic team and Accenture tech leads to support understanding of data structures, workflows, and technology capabilities.
• Assist in the development and documentation of data requests and source-to-target mapping.
• Other duties as assigned, including implementation, optimization, upgrades, and application support.

Requirements

• Minimum of 8 years of experience in a Healthcare IT role.
• Minimum of 1 year of experience in an Epic Payer Platform leadership role.
• A minimum of 5 years of Program or Project Management Experience, including reporting accountability for projects/programs to executive leadership and requirement gathering from Clinical leadership.
• Epic Non-Clinical Certification required (e.g., HIM, Patient Access (Cadence or Grand Central), Revenue Cycle (Resolute HB, Resolute PB)).
• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years of work experience).
• Epic Tapestry certification in Claims, E&E, Benefits Engine, CRM, or UM strongly preferred.
• Resolute PB or HB experience helpful for troubleshooting claims data flows spanning payer and provider systems.
• ADT/Grand Central configuration experience directly relevant to Wave 1 scope.
• Familiarity with Epic integration standards (FHIR R4, EDI X12, CDA/CCDA) as applied to EPP data exchange.
• Travel may be required for this role (0 to 100% depending on business need and client requirements).

Skills

Bonus points if you have:

• Experience and/or certification in an Epic Payer cert.
• Epic Tapestry, Epic Resolute HB, Epic Resolute PB, or ADT/Grand Central certification/experience.
• Experience leading multiple teams through separate iterations of projects.

Pay

Compensation at Accenture varies depending on factors such as office location, role, skill set, and level of experience. The following are annual salary ranges for this role by location:

• California: $94,400 to $266,300
• Cleveland: $87,400 to $213,000
• Colorado: $94,400 to $230,000
• District of Columbia: $100,500 to $245,000
• Illinois: $87,400 to $230,000
• Maine: $80,400 to $196,000
• Maryland: $94,400 to $230,000
• Massachusetts: $94,400 to $245,000
• Minnesota: $94,400 to $230,000
• New York: $87,400 to $266,300
• New Jersey: $100,500 to $266,300
• Virginia: $87,400 to $245,000
• Washington: $100,500 to $245,000

Benefits

Accenture offers a market-competitive suite of benefits including:

• Medical, dental, vision, life, and long-term disability coverage.
• A 401(k) plan.
• Bonus opportunities.
• Paid holidays and paid time off.

See more information on our benefits here.