EPIC OpTime Analyst

About the Role

We are seeking an EPIC OpTime Analyst to join our team. The ideal candidate will have strong experience in Epic OpTime configuration, maintenance, and optimization and a proven ability to improve surgical workflows, scheduling, and anesthesia documentation outcomes.

Responsibilities

• Configure, maintain, and optimize the Epic OpTime module for surgical workflows and scheduling.
• Act as a liaison between clinical stakeholders and IT to design build solutions and resolve issues.
• Manage incident intake, ownership, troubleshooting, and resolution with measurable productivity.
• Support upgrades, enhancements, and go-live activities, including Wave 3 support as needed onsite.

Required Skills & Qualifications

• Deep knowledge of Epic OpTime functionality and build.
• Ability to learn client's workflows, ask clarifying questions, and resolve incidents independently.
• Strong productivity with capacity to manage and resolve a meaningful volume of tickets.
• Collaborative and team-oriented approach with clear communication skills.
• Reliable internet connectivity and consistent availability during working hours.
• EPIC Certification: OpTime.

Preferred Skills

• Experience supporting enhancement work in addition to incident management.
• Prior liaison experience with perioperative clinical teams.

Benefits

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

Pay

$73/hr – $83/hr (W2)

Schedule

Remote. Duration: 4 months + potential to extend. Please note there may be a need to be onsite for Wave 3 of go-live from mid-October through the end of November.