EPIC IT Trainer, Cadence & Grand Central Experience – Remote

Job Summary

This role is primarily responsible for facilitating and delivering virtual instructor-led training, with a core focus on Epic Cadence & Grand Central applications. The position is heavily presentation-focused, with approximately 4–5 days per week dedicated to leading training sessions, guiding learners through workflows, and supporting end-user adoption.

Responsibilities

• Delivers orientation, on-boarding, and career ladder pathway training for all staff.
• Administers classroom evaluations and provides course updates to management.
• Uses software programs to develop learning materials.
• Applies strategies of adult learning as well as appropriate instructional strategies to optimize learning.
• Ensures that all material is current and distributes updated material to participants.
• Available to train all necessary classes, including some weekend and after hours classes.
• Follows all required facilitator notes and procedures.
• Consults as needed for special projects that require knowledge of computerized applications or processes that affect patient care and or new implementation.
• Collaborates within the department and organization.

Qualifications

• Minimum of 2 years of Cadence & Grand Central experience in a training setting
• Minimum of 2 years of demonstrated experience delivering virtual instructor-led training (VILT)
• Minimum of 2 years of hands-on experience using Microsoft 365 applications, with a strong emphasis on Microsoft Teams
• Strong attention to detail with the ability to manage multiple tasks effectively
• Healthcare industry experience
• Billing and revenue cycle management experience
• Epic system experience
• Experience creating and editing instructional content using Camtasia