Epic Certified Cogito Project Manager

Project Details

Remote, 12+ month contract. The role leads a team of Business Intelligence Developers on an EHR build project for DHHS DSOHF facilities. Reports to the EHR Program Management Office (PMO) Manager.

Key Responsibilities

• Maintain scope, schedule, and quality of the project within the assigned application area or team.
• Develop and maintain project plans following State and NCDHHS IT project‑management methodology.
• Set clear expectations for team members and provide coaching on project issues, success factors, and lessons learned.
• Coordinate activities with the EHR Program Director, EHR PMO Manager, and other project managers.
• Identify, manage, and track issues and risks, ensuring appropriate resolution, escalation, and mitigation strategies.
• Serve as a support contact for EHR analytics and oversee triage of analytics needs and corresponding builds.
• Define and enforce overall build, security, and data‑segregation strategies.
• Design, implement, and maintain enterprise‑wide Reporting Workbench and Radar security policies.
• Manage Report Workbench templates, authorizing creation of new templates and tracking their build.
• Coordinate technical implementation of data‑segregation strategy and facilitate a data‑governance group.
• Establish and enforce processes for request triage, prioritization, testing, publishing, and validation of data requests.
• Facilitate communication between application and Cogito teams to close gaps.
• Work with the training team to ensure end‑user comfort and satisfaction with data tools.
• Implement and manage the Analytics Catalog and request tracker.
• Drive analytics implementation to meet organizational goals and measure post‑go‑live success, making adjustments as needed.
• Monitor team productivity and performance; review upgrade documentation for analytics tools and disseminate training on changes.
• Select appropriate reporting tools for emerging data needs, including Clarity, Caboodle, Extract Framework, Benchmarking, Radar, Analytics Catalog Registry, data marts, Reporting Workbench, and SlicerDicer.
• Identify and troubleshoot issues; act as liaison between organizational needs and Epic implementation staff.
• Maintain regular communication with Epic representatives, participating in weekly project team meetings.
• Collaborate with Epic representatives, the organization, and end users to ensure the system meets business needs.
• Develop understanding of operational needs to guide workflow direction; participate in training and support end users.
• Review project and issue status continuously with leadership; hold weekly communications with team members to discuss deliverables, shared issues, end‑user concerns, budget, and upcoming milestones.

Requirements

• Epic Cogito certification (mandatory – only candidates with this certification will be considered).
• Extensive experience with Epic analytics tools: Cogito, Radar, Workbench Administration, Caboodle.
• Strong background in Epic business intelligence development and EHR analytics.
• Proven ability to lead and coordinate a team of Business Intelligence Developers.
• Demonstrated expertise in project management methodologies, especially State and NCDHHS IT standards.
• Experience designing and enforcing security policies for reporting tools and data segregation.
• Ability to establish and manage data‑governance processes and analytics request workflows.
• Excellent communication and stakeholder‑management skills, including interaction with Epic representatives and end users.
• Capability to assess and select appropriate reporting tools based on evolving data requirements.
• Remote work capability and willingness to engage in regular virtual meetings and collaborations.