Epic Certified Analyst -Epic Clinical Documentation or Ambulatory Analyst

Skills

• Strong personal drive for delivering great customer service
• Ability to troubleshoot tickets, manage projects, and critically think
• Knowledge of healthcare policies, procedures, information systems, Microsoft products and related IT systems
• Certified in primary application
• Additional certifications in Epic, ITIL, PMP are a plus

Qualifications

• Active Epic Inpatient (ClinDoc) certification
• Additional Epic Certifications are a plus
• Bachelor’s Degree and/or equivalent work experience
• Minimum of 2 years of healthcare experience

Responsibilities

• Serves as a primary analyst on routine maintenance, build and configuration in Epic
• Collects, accurately documents and resolves client trouble tickets and requests
• Participates in after hours on-call rotation
• Leads application build for their areas regarding Epic Upgrades
• Includes: Nova Note Review, Nova Note Build, Unit testing, application testing and integrated testing
• Supports the go live in a command center setting
• Proactively identifies areas for improvement within applications and suggests potential solutions in coordination with other teams
• Mentors junior analysts on Epic build
• Builds strong relationships both with the client and their peers
• Works on special projects (including Epic Upgrades) as needed by the client

Requirements

• Ability to organize daily tasks, analyze data and make decisions based on the data
• High-speed internet service
• Work in a distraction free workplace

Pay

Base Compensation Range: $70,000 USD - $100,000 USD

Schedule

This position is 100% remote