Epic Beaker CP/AP Support Analyst

Job Summary

We are seeking an Epic Beaker CP/AP Support Analyst to provide operational, technical, and workflow support for Epic Beaker and related Laboratory Information Systems (LIS) across inpatient and outpatient environments.

Key Responsibilities

• Monitor and support daily LIS operations, laboratory interfaces, and cross-application workflows.
• Troubleshoot Epic integrations, interface errors, result transmission issues, and data discrepancies.
• Configure, test, and maintain complex system mappings and data validations.
• Validate laboratory orders, results, and specimen tracking across integrated health systems.
• Lead and support upgrades, patches, enhancements, and unit/system testing activities.
• Partner with clinical lab staff, clinicians, IT teams, vendors, and operational leaders to refine workflows and resolve incidents.
• Document system configurations, workflows, and technical resolution paths.
• Participate in an on-call support rotation and incident response as needed.

Preferred Experience & Qualifications

• Active Epic Beaker CP (Clinical Pathology) and/or AP (Anatomic Pathology) certification.
• Direct experience supporting Epic Beaker within a hospital or health system setting.
• Deep understanding of LIS functionality, clinical laboratory workflows, orders, results, and specimen tracking.
• Working knowledge of HL7 messaging, interface engines, and Epic integrations.
• Strong troubleshooting, analytical, and cross-functional communication skills.