Epic ASAP - Clinical Applicication Analyst - Intermediate

Summary of Job Duties

We are seeking a Clinical Application Systems Analyst - Intermediate to support IT EMR Services with a primary focus on Epic ASAP and related clinical applications. This role is responsible for application support, system maintenance, troubleshooting, upgrades, and workflow optimization while ensuring system integrity and reliability. The ideal candidate will collaborate with operational and IT teams to resolve complex issues, implement system enhancements, and support continuous improvement initiatives that advance clinical and business operations.

Qualifications

• High School diploma/GED plus seven (7) years of experience supporting and maintaining computer systems, or
• Associate's degree in Computer Sciences, Nursing, or related healthcare field, plus five (5) years of experience supporting and maintaining computer systems
• or Bachelor's degree in Computer Sciences, Nursing, or related healthcare field, plus three (3) years of experience supporting and maintaining computer systems
• or Post Graduate degree in Computer Sciences, Nursing, or related healthcare field, plus one (1) year of experience supporting and maintaining computer systems
• required.
• Epic ASAP certification required.

Knowledge, Skills & Abilities

• Proficiency in Epic ASAP and related applications.
• Knowledge of drug formulary, dispensing and ordering methods & products, processes and procedures used in a pharmacy is required to develop, configure, test, document, and implement a Pharmacy system.
• The ability to lead meetings, resolve conflicts, maintain issue lists, and manage a project plan.
• The ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be utilized.
• Strong communication and follow-up skills.

Key Responsibilities

• System Build and Configuration: Configure, maintain, test, and optimize Epic ASAP and related clinical applications to support operational needs, system integrity, and regulatory compliance.
• Workflow Analysis and Collaboration: Partner with end users, operational stakeholders, vendors, and IT teams to analyze business processes, define system requirements, and implement effective workflow solutions.
• Problem Solving: Troubleshoot complex application issues, perform root cause analysis, and implement timely resolutions in accordance with established service level agreements.
• Application Management: Monitor application performance, integrations, and security to ensure system reliability, data integrity, and compliance with organizational and regulatory standards.
• Project Management: Lead or support application implementations, upgrades, enhancements, testing activities, and documentation while ensuring project objectives and timelines are met.
• Professional Performance: Provide mentorship and technical guidance to team members, maintain required certifications, and contribute to continuous process improvement initiatives.
• May perform additional tasks as assigned to support departmental goals.

Additional Information

• Salary Information: Commensurate with education and experience
• Required Documents to Apply: Resume
• Optional Documents:

Pre-employment Screening Requirements

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity

• Frequent Physical Activity
• Occasional Physical Activity