EPIC Analytics and Reporting Engineer- Project- Senior Consultant

Work you'll Do

• Design, develop, and maintain extracts and reports within a hospital's Epic system and various healthcare information systems.
• Work on new Report builds like Reporting workbench, Slicer/Dicer and RADAR.
• Work on Epic upgrades and Nova Notes.
• Work on error handling in Epic, including creating/modifying error queues and using support utilities in Epic.
• Work with business stakeholders and IT team to troubleshoot Epic report issues and problems related to break-fixes and other support activities.
• Resolve issues or incidents reported by end users and escalate any quality issues or risks with team leads/scrum masters/project leaders.
• Work with end-users to help communicate enhancements/improvements needed for business processes.
• Provide outstanding client service and contribute to the organization's mission of utilizing information technology to improve patient care.

Qualifications

• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.
• Up to date EPIC Certified in Clarity, Caboodle and in either Epic Clinical Data Model or Revenue Data Model modules.
• 3-6 years of recent experience in Epic analytics and reporting enhancements, break-fixes and support activities.
• Experience with US healthcare reporting data models.
• Remote work with the ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. Also, provide on-call support on a rotating basis.
• Good to have experience in data visualization tools like Tableau, Power BI, QlikSense or any other reporting tool.
• Familiarity with HIPAA and other regulations that impact hospitals and clinics preferred.
• Excellent written and communication skills.