EPIC Analytics and Reporting Engineer- Project- Senior Consultant
About the role
This role involves designing, developing, and maintaining extracts and reports within a hospital's Epic system and various healthcare information systems. Responsibilities include working on new Report builds like Reporting workbench, Slicer/Dicer and RADAR, Epic upgrades, and Nova Notes. The role requires working on error handling in Epic, including creating/modifying error queues and using support utilities in Epic. Content management activities are also part of the responsibilities.
Responsibilities
- Work on new Report builds like Reporting workbench, Slicer/Dicer and RADAR
- Work on Epic upgrades and Nova Notes
- Work on error handling in Epic including creating/modifications of error queues and using support utilities in Epic
- Work with business stakeholders and IT team to troubleshoot Epic report issues and problems related to break-fixes and other support activities
- Resolve issues or incidents reported by end users and escalate any quality issues or risks with team leads/scrum masters/project leaders
- Work with end-users to help communicate enhancements/improvements needed for business processes
- Provide outstanding client service and contribute to the organization’s mission of utilizing information technology to improve patient care
Requirements
- Experience with healthcare domains and concepts
- Understanding of Agile methodologies
- Experience with Business concepts, processes, information, and data
- Exceptional problem-solving skills
- Excellent written and verbal communication skills
- Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
- Up to date EPIC Certified in Clarity, Caboodle and in either Epic Clinical Data Model or Revenue Data Model modules
- 3-6 years of recent experience in Epic analytics and reporting enhancements, break-fixes and support activities
- Experience with US healthcare reporting data models
- Experience in new Report builds, Modifications and analysis on existing reports
- Good to have experience in data visualization tools like Tableau, Power BI, QlikSense or any other reporting tool
- Familiarity with HIPAA and other regulations that impact hospitals and clinics preferred
- Can operate independently or with minimum supervision
Qualifications
- Excellent documentation skills such as - Application understanding, change management etc.
- Remote work with the ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. Also, provide on-call support on a rotating basis.
Skills
- Experience with healthcare domains and concepts
- Understanding of Agile methodologies
- Experience with Business concepts, processes, information, and data
- Exceptional problem-solving skills
- Excellent written and verbal communication skills
- Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
- Up to date EPIC Certified in Clarity, Caboodle and in either Epic Clinical Data Model or Revenue Data Model modules
- 3-6 years of recent experience in Epic analytics and reporting enhancements, break-fixes and support activities
- Experience with US healthcare reporting data models
- Experience in new Report builds, Modifications and analysis on existing reports
- Good to have experience in data visualization tools like Tableau, Power BI, QlikSense or any other reporting tool
- Familiarity with HIPAA and other regulations that impact hospitals and clinics preferred
- Can operate independently or with minimum supervision
- Excellent written and communication skills
Benefits
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges.
Pay
Details about pay are not specified in this posting.
Schedule
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Benefits
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Commute
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Equal Opportunity Employer
We are committed to providing equal employment opportunities to all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable laws.