Epic Analyst -Resolute Billing

Core Responsibilities

• Serves as a support contact for application end‐users.
• Identifies issues and works to resolve them.
• Designs, develops, implements, and maintains the application.
• Supports all phases of testing and document workflow design.
• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
• Provides day-to-day application support, evaluates and resolves service tickets, implements requested application changes, and retrieves requested data promptly.
• Collaborates with trainers on application changes and new features to develop documentation and training strategies.
• Assists with analyzing the impact of information technology in clinical work processes.
• Participates in on-call rotations and support.
• Attends and participates in applicable committees.
• Maintains regular communication with team members and participates in weekly project team meetings.
• Reviews the status of projects and issues on an ongoing basis with leadership.
• Becomes knowledgeable about UHealth’s policies, procedures, and business operations.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions

• Provides oversight and leadership to Associate Epic Analysts on the team.
• Implements, builds, and modifies the application.
• Collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access.
• Provides day-to-day application support and resolving application issues.
• Travel to the job site during go-lives, conferences, rounding, and/or senior leadership meetings.

CORE QUALIFICATIONS

• Bachelor’s degree in relevant field.
• Minimum 3 years of relevant experience preferably in healthcare or healthcare-related organization.
• Epic certification in relevant field required.
• Understanding of duplicate patient management processes preferred.
• Ability to communicate effectively in both oral and written form.
• Ability to maintain effective interpersonal relationships.
• Ability to recognize, analyze, and solve a variety of problems.
• Ability to lead, motivate, develop and train others.
• Proficiency in computer software (i.e. Microsoft Office).
• Commitment to the University’s core values.

Pay

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Schedule

This is a Full-time position.

Benefits

The University of Miami offers a comprehensive benefits package including medical, dental, tuition remission and more.

Qualifications

• Bachelor’s degree in relevant field.
• Minimum 3 years of relevant experience preferably in healthcare or healthcare-related organization.
• Epic certification in relevant field required.
• Understanding of duplicate patient management processes preferred.

Skills

• Communication skills (oral and written).
• Interpersonal skills.
• Problem-solving skills.
• Leadership and training skills.
• Computer proficiency (Microsoft Office).

Benefits

The University of Miami offers a comprehensive benefits package including medical, dental, tuition remission and more.

Pay

Competitive salary offered.

Schedule

This is a Full-time position.

Application Instructions

To apply, please visit the University of Miami’s internal application process for current employees or follow the external application instructions provided in the job posting.