Epic Analyst, Community Connect Professional Billing, FT, Days, - Remote

Provides analysis of workflow, recommends solutions and implements application solutions to meet department needs. Translates department requirements into business functional requirements. Performs a variety of duties related to Epic and other information technology applications as assigned.

Responsibilities

• Performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software.
• Investigates end users’ preferences while making build decisions and analyses business operations as they relate to build decision.
• Builds and maintains Epic application content as assigned by department lead/manager.
• Stays current with new application functionality and enhancements.
• Follows functional specification documents to create content within the Epic application.
• Completes thorough unit testing of all build prior to handoff for functional and/or integrated testing.
• Documents and reports system issues through internal chain of command; communication with vendor where appropriate.
• Populates databases during the initial system build with assistance from Epic.
• Collects information regarding potential system enhancements and functionality needs.
• Prepares details of specifications as needed.
• Analyzes data conversion needs and ensure that data coming across an interface into an Epic application meets the business need.
• Develops and documents project team procedures for implementing system changes and other tasks.
• Establishes change control processes and procedures for the system.
• Participates in training development and delivery to end users.
• Works with end users to troubleshoot problems and investigate questions from end users.
• Works with report writers to ensure that the application has the necessary reports.
• Prioritizes and implements requested changes to the system and analyzes new functionality in releases to determine how it should be used.
• Maintains regular communication with Epic representatives and works with the Epic representatives and end user community to ensure the system meets the organization’s needs.
• Provides end user support during implementation; serves as an application expert to assist in application roll-out.
• Applies proven communication, analytical and problem-solving skills to help identify, communicate and resolve system issues to maximize system potential.
• Performs other duties as assigned.

Requirements

• Bachelor's degree in Information services, health administration, business administration, health sciences or related field of study
• Two (2) years of Epic or integrated EMR experience

In Lieu Of:

• Associate degree in Computer Science or related field of study and four (4) years of related Information Technology experience in a Business Computer Science, or health care setting
• High School Diploma or equivalent and seven (7) years related Information Technology experience in a business, computer science, or health care setting
• One (1) year of Epic build and/or support experience

Qualifications

• Epic Module Certification as required by the position
• CPHIMS preferred

Skills

• Presentation skills
• Communication skills
• Interpersonal skills
• Ability to multi-task

Schedule

Day (United States of America)