Epic Analyst

About the role

We are seeking a high-potential Epic Analyst with a strong foundation in patient access and system configuration to join our dynamic team. In this role, you will leverage your Epic build expertise, partner closely with operational leadership, and drive workflow optimizations across the organization. This position is ideal for an ambitious professional who takes initiative to master new modules, readily accepts cross-application responsibilities, and aspires to grow into an enterprise subject matter expert in Real-Time Eligibility (RTE) and patient access workflows.

Required skills and qualifications

• Epic Prelude Certification
• Hands-on experience with Real-Time Eligibility (RTE) workflows and RTE system build
• Demonstrated background in eligibility workflows, payer integrations, and patient access optimization

Responsibilities

• Independently own, configure, and maintain Epic system build while providing robust production support
• Partner directly with operational leaders to identify system requirements and drive clinical and administrative workflow improvements
• Lead and contribute to technical initiatives beyond your core certification and primary application area
• Pursue continuous skill expansion across additional Epic modules through proficiencies, badges, and certifications
• Serve as and evolve into the organization's subject matter expert for Real-Time Eligibility (RTE) and enterprise patient access workflows
• Maintain clear, professional communication and build strong relationships with cross-functional stakeholders

Essential skills

• Epic certification in at least one of the following modules: Prelude, Hospital Billing (HB), Professional Billing (PB), Cadence Referral, or Bridges
• 5+ years of experience with Epic Patient Access or an equivalent combination of the required discipline areas
• Proven ability to independently manage and execute Epic build and operational production support
• Demonstrated track record of taking on responsibilities beyond a core application area and learning new modules
• Strong communication, stakeholder management, and cross-functional leadership capabilities

Why work here?

Join an innovative team that genuinely invests in professional development and continuous learning. We foster a collaborative, growth-oriented culture where team members are empowered to expand their skills across diverse enterprise platforms. Enjoy the flexibility of a hybrid work schedule that supports a healthy work-life balance while contributing to meaningful, high-impact healthcare initiatives.

Work environment

This position offers a hybrid work environment based in Jacksonville, FL, requiring approximately two days per week on-campus with the remainder worked remotely. Candidates must be local to the Jacksonville area or willing to relocate.

Job type and location

This is a Contract to Hire position based out of Jacksonville, FL.

Pay and benefits

The pay range for this position is $70.00 - $90.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan (Pre-tax and Roth post-tax contributions available)
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Application deadline

This position is anticipated to close on Oct 26, 2026.

Workplace type

This is a hybrid position in Jacksonville, FL.