Epic Ambulatory Analyst 3 – Ambulatory & Specialty (Hybrid)

Job Summary

We are seeking an experienced and dynamic Epic Analyst III to join our innovative team. The ideal candidate will bring advanced expertise in EpicCare Ambulatory, along with a strong track record of delivering high-impact initiatives that improve ambulatory workflows, provider efficiency, patient access, and operational performance. This role is primarily focused on ambulatory project-based work and requires a candidate who can lead complex efforts in a collaborative, Agile delivery environment.

About the Role

The ideal candidate will demonstrate exceptional strengths in mentorship, stakeholder engagement, and cross-functional partnership, while translating business and clinical needs into scalable Epic solutions. This individual should be comfortable working across priorities, managing backlogs, supporting sprint-based delivery, and driving continuous improvement through iterative build, testing, and optimization.

Essential Functions of the Role

• Lead the design, build, and implementation of EpicCare Ambulatory initiatives, focusing on workflow optimization, process improvement, and incremental value delivery across ambulatory operations.
• Act as a trusted advisor and mentor to junior analysts, guiding their professional growth and technical development.
• Collaborate with clinical, operational, and technical stakeholders to gather requirements, refine priorities, identify solutions, and drive successful delivery across Agile workstreams.
• Develop and manage project plans, delivery timelines, backlogs, and key milestones, supporting sprint planning, prioritization, and execution.
• Build and maintain strong relationships with clinical and operational leaders to ensure successful adoption of Epic solutions.
• Participate in design sessions, Agile ceremonies, and cross-functional planning discussions to develop innovative workflows, configurations, and implementation strategies.
• Leverage experience with MyChart, Comfort, Kaleidoscope, Dialysis, Bones, Healthy Planet, and other ancillary applications (if applicable) to support integrated ambulatory upgrades and specialized projects.
• Conduct thorough testing, validation, and user acceptance activities to ensure high-quality outcomes and support reliable release readiness within iterative delivery cycles.
• Proactively identify risks, dependencies, and delivery challenges; develop mitigation strategies; and provide clear, timely updates to leadership and stakeholders.

KEY SUCCESS FACTORS

• Strong analytical and problem-solving skills with the ability to manage multiple priorities, balance competing demands, and deliver effectively in an Agile environment.
• Excellent interpersonal and communication skills, with the ability to collaborate effectively across diverse teams, facilitate alignment, and communicate progress clearly to stakeholders.
• Commitment to professional growth, including obtaining additional Epic certifications.
• Demonstrated ability to thrive in a dynamic, fast-paced environment with a continuous improvement mindset, strong attention to detail, and commitment to delivery excellence.

Qualifications

• Education: Bachelor's or 4 years of work experience above the minimum qualification
• Experience: 3 Years of Experience
• Certification/License/Registration: EpicCare Ambulatory, MyChart, Bones, Kaleidoscope, Comfort, Dialysis, Healthy Planet