EPG Field Tech lll - Visa Solutions

About the role

The Electrical Power Generation Field Technician (EPG Field Tech) III is responsible for providing high quality repair service on equipment, in order to respond to customer needs in a positive, caring and timely manner and to ensure maximum value for work performed.

Responsibilities

• Consistently complete assigned jobs and tasks to meet flat rate times and re-do metric.
• Work safely and follow all WCAT safety policies and procedures.
• Complete related paperwork and access databases required to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, STW) accurately and timely.
• Follow contamination control and HAZMAT rules and regulations.
• Remove and install parts, disassemble and assemble components, clean and inspect and adjust assemblies with ability to self-monitor work quality.
• Work with a strong understanding of CAT generator systems, ATS, switch gear, and UPS.
• Perform load bank, startup of multiple unit power generation, understand and apply CAT reusability guidelines, perform warranty repairs using CAT warranty guidelines, perform engine alignment, and manage parts and core returns with appropriate documentation.
• Accurately diagnose and troubleshoot problems on gas and diesel engines, give recommendations for repairs and make all critical engine repairs and adjustments.
• Apply specific failure analysis and procedures in determining proper diagnosis, test and verify correct operation of all repairs and emission adjustments.
• Mentor EPG Techs I and II as needed.
• Perform engine, components and generator rebuild with no supervision.
• Perform monthly service inspection of service truck and document deficiencies and notify supervisor of any non-compliance repairs required.

Requirements

• High school diploma or general education degree (GED); and/or five to eight years related experience and/or training;
• Prefer AA in Applied Diesel Technology;
• Strong proactive, intuitive, and interpretive skills to observe, identify, and address problems or complications;
• Excellent customer service skills;
• Strong communication skills in written, verbal, and diagram format;
• Strong leadership and mentoring mentality;
• Clean driving record and CDL for field assignment as required;
• Must be at least 21 to be assigned and operate field vehicle;
• Successfully complete Work steps assessment;
• Will be certified prior to operating a forklift and/or man lift;
• H2s, MSHA and lock-out /tag-out certified as required;
• ISO Level I Certification;
• Complete arc flash and UPS training;
• In depth knowledge of CAT product knowledge of electric power systems, and in-depth skills of the electrical, electronic systems, mechanical systems and components of a gas and diesel engine;
• In depth knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software and cranes and rigging equipment;
• Flexibility to work other schedules including shift work and required overtime;
• Certification in EPG Technician III required training and/or demonstrated performance;
• Flexibility for travel and extended overnight stay.

Qualifications

• Flexibility for travel and extended overnight stay.

Skills

• Strong proactive, intuitive, and interpretive skills to observe, identify, and address problems or complications.
• Excellent customer service skills.
• Strong communication skills in written, verbal, and diagram format.
• Strong leadership and mentoring mentality.
• In depth knowledge of CAT product knowledge of electric power systems, and in-depth skills of the electrical, electronic systems, mechanical systems and components of a gas and diesel engine.
• In depth knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software and cranes and rigging equipment.
• Flexibility to work other schedules including shift work and required overtime.
• Certification in EPG Technician III required training and/or demonstrated performance.

Benefits

We offer health, dental, vision, life, and more as a comprehensive benefits package.

Pay

Details about pay will be provided during the interview process.

Schedule

Details about schedule will be provided during the interview process.