ELECTRIC POWER GENERATION (EPG) FIELD TECHNICIAN

About the role

We are currently offering up to a $10,000 sign-on bonus for experienced EPG Field Service Technician new hires. Join a Company That’s Built To Elevate You. At Carter Machinery, we don’t just offer jobs - we offer long-term careers defined by purpose, innovation, and impact. We’ve built an award-winning workplace where high achievers thrive, careers grow, and your work truly matters. Our legacy is strong, our vision is bold, and our future is built on investing in the growth and well-being of our people. Whether you're turning a wrench, managing operations, or supporting customers, you play a vital role in powering industries that moves the world forward.

Responsibilities

• Accurately diagnose, troubleshoot and repair basic operational failures to electrical generator systems and related basic engine failures at customer sites.
• Must have excellent troubleshooting and analytical skills.
• Must have excellent mechanical aptitude.
• Must be able to work independently and as part of a team.
• Must be able to interact professionally with customers and all levels of personnel within the organization.
• Must be a strong communicator with excellent verbal and written communications skills.
• Must be able to perform well under stressful situations.
• Must be able to demonstrate the ability to learn and apply new knowledge.
• Must be a self-directed and well organized with the ability to prioritize workload while providing excellent customer service.
• Must have an excellent driving record with the ability to obtain a CDL and/or DOT certification.
• Must be able to work additional hours as required and travel out of town, including out of the country to meet customers’ demands.
• Must be proficient in the use of technical software, databases and manuals.
• Must promote a positive customer experience.
• Must uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Requirements

• Minimum of three years' relevant Electrical Power Generation (EPG)/electronics field experience required to be eligible for the $10,000 sign-on bonus.
• Candidates with less than 3 years’ Electrical Power Generation (EPG)/electronics field experience are eligible for a $2,000 sign-on bonus.
• Bonuses are made in 2 equal installments at 90 days and 180 days of employment.
• Must have excellent troubleshooting and analytical skills.
• Must have excellent mechanical aptitude.
• Must be able to work independently and as part of a team.
• Must be able to interact professionally with customers and all levels of personnel within the organization.
• Must be a strong communicator with excellent verbal and written communications skills.
• Must be able to perform well under stressful situations.
• Must be able to demonstrate the ability to learn and apply new knowledge.
• Must be a self-directed and well organized with the ability to prioritize workload while providing excellent customer service.
• Must have an excellent driving record with the ability to obtain a CDL and/or DOT certification.
• Must be able to work additional hours as required and travel out of town, including out of the country to meet customers’ demands.
• Must be proficient in the use of technical software, databases and manuals.
• Must promote a positive customer experience.
• Must uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Qualifications

• High school diploma or GED, required.
• Ability to lift, carry and maneuver items up to 70 pounds, including bulky objects.
• Repeated reaching, standing, stooping, kneeling, bending and climbing.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Skills

• Excellent troubleshooting and analytical skills.
• Excellent mechanical aptitude.
• Strong communication skills.
• Self-directed and well organized.
• Positive customer service skills.
• CDL and/or DOT certification.
• Proficient in technical software, databases and manuals.

Benefits

• Health, dental and vision insurance.
• Paid time off.
• 401(k), $0.75 to $1.25 match up to 6%.
• Life and disability insurance.
• In-house training instructors/programs.
• Tuition reimbursement.
• Employee referral bonus program.
• Tool allowances and tool loans.
• Discounts on cellular phone service, computers, and vehicles.
• Opportunities for overtime.
• Shift differential (if applicable).

Pay

Starting Compensation Range: $29.51 – $41.04 per hour.

Schedule

Shift: 1st