EPG Field Service Manager

About the role

You will be directly involved in the day-to-day success of the EPG field service department, scheduling work, communicating with customers and directing the work of technicians in the field. Your focus will be on our customers and our technicians with the goal of providing superior customer service and fostering a great work environment.

Responsibilities

• Ensure work is performed safely
• Develop schedule to meet customer needs
• Communicate with customers and technicians on repairs, status, price and follow-up
• Ensure technicians have necessary training and tools
• Review work orders and their status
• Travel is required for training and/or to assist at other locations.

Requirements

• Previous employee management in a service department
• Excellent communication and customer service experience
• Experience with generators
• Electrical knowledge
• Experience working in a service department

Qualifications

Competitive pay to recognize your valuable contribution
401(k) with matching
Full insurance benefits
Holiday, PTO, and Parental Leave, promoting work-life balance and personal growth

Skills

N/A

Benefits

N/A

Pay

N/A

Schedule

N/A

Company Information

Foley Industries – Foley Equipment, Foley Power Solutions, Foley Rental, and SITECH Central – proudly stands at the forefront of progress, serving customers in Kansas and Western Missouri for over nine decades. With a dedicated team of over 1,000 employees, we are committed to delivering exceptional service, top-quality parts and rentals, and unparalleled sales support across a comprehensive range of Caterpillar and allied construction equipment, power generation solutions, and cutting-edge SITECH construction technology. As we continue to empower our customers' success, we invite you to explore the endless opportunities that await you at Foley.

Contact

To request a reasonable accommodation or assistance in completing the application, call 316-943-4211 or email careers@foleyeq.com.
At this time Foley does not participate in any Visa sponsorship programs.