Environmental Services Representative - Multiple Openings

About the role

We are currently hiring for multiple positions at Houston Methodist Sugar Land Hospital. This role offers both full-time and part-time opportunities across various shifts, including day shift (7am – 7pm) and night shift (7pm – 7am).

Responsibilities

• Interacts in a positive, professional manner with patients, family and staff.
• Participates in meetings, huddles and with other team members using positive communication.
• Promotes a positive work environment and contributes to a dynamic, team focused work unit to achieve optimal results.
• Responds promptly and positively to requests for assistance with directions and information from patients, staff and visitors.
• Promptly responds to all assignments to create an environment that is conducive for healing.
• Performs efficient room cleaning processes ensuring timely patient admissions.
• Follows department process for room cleaning and discharge inspections, as appropriate, with the goal of meeting or exceeding HCAHPS cleanliness scores.
• Achieves discharge, daily room cleaning and assigned area turn-around times, as appropriate.
• Detects and reports safety and repair needs for equipment to appropriate management.
• Communicates and documents any facility or patient related issues to management, as appropriate.
• Corrects minor safety hazards.
• Manages time effectively and prioritizes department daily tasks, minimizing incidental overtime.
• Assumes responsibility for growth and development. Participates in continuing education and in-service programs.
• Contributes ideas towards improving the efficiency and effectiveness of department processes.

Qualifications

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred.
• One year of experience preferred.

Skills and Abilities

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.
• Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate.
• Multi-task oriented, ability to complete work within designated time frames.
• Able to accurately and efficiently perform duties with minimal supervision.
• Efficient and safe use of housekeeping equipment and chemicals.