Environmental Services Representative – Multiple Openings

About the role

The Environmental Services (EVS) Representative position at Houston Methodist is responsible for maintaining environmental and infection control standards within established policies and procedures. This role performs a variety of general cleaning tasks in assigned areas to ensure a safe and attractive environment for patients, guests, and staff.

Responsibilities

• Interacts in a positive, professional manner with patients, family and staff.
• Promptly responds to all assignments to create an environment conducive for healing.
• Follows department process for room cleaning and discharge inspections, as appropriate, to meet or exceed HCAHPS cleanliness scores.
• Achieves discharge, daily room cleaning, and assigned area turn-around times, as appropriate.
• During discharge activity, tracks, logs, and notifies appropriate management of safety and repair needs for equipment.
• Communicates and documents any facility or patient-related issues to management, as appropriate. Correct minor safety hazards.
• Manages time effectively and prioritizes department daily tasks, minimizing incidental overtime.

Qualifications

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred
• One year of experience preferred

Skills and Abilities

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.
• Demonstrates the ability to access information both in the department and within the hospital system to support the department as appropriate.
• Multitask oriented, ability to complete work within designated time frames.
• Ability to accurately and efficiently perform duties with minimal supervision.
• Demonstrate efficient and safe use of housekeeping equipment and chemicals.