ENVIRONMENTAL SERVICES MANAGER, HEALTHCARE

About the Role

The Environmental Services Manager is responsible for leading second and third shift EVS operations within a 200+ bed acute care hospital. This role oversees patient care areas, public spaces, offices, and support departments while ensuring a clean, safe, and compliant environment that supports patient care, infection prevention, and overall hospital operations.

Responsibilities

• Manage second and third shift Environmental Services operations across patient care areas, public spaces, offices, and support departments.
• Supervise, train, coach, and evaluate EVS associates and EVS Leads.
• Develop staffing plans, work schedules, assignments, productivity standards, and departmental workflows.
• Ensure proper cleaning and disinfection of patient rooms, operating rooms, isolation rooms, emergency department spaces, and other clinical areas.
• Conduct routine inspections and quality audits to evaluate cleanliness, sanitation, safety, and service levels.
• Manage departmental budgets, monitor expenditures, and track operational metrics.
• Coordinate housekeeping activities with hospital departments and serve as a liaison between administration and operational teams.
• Manage EVS supplies, chemicals, equipment, and inventory.
• Provide ongoing associate education on infection prevention, chemical safety, bloodborne pathogens, PPE, equipment operation, and hospital cleaning standards.
• Establish and implement departmental policies, procedures, and performance standards.
• Ensure compliance with Joint Commission, CMS, OSHA, infection prevention, and other regulatory requirements.
• Participate in leadership meetings, accreditation surveys, regulatory inspections, and hospital quality initiatives.
• Maintain adequate 24/7 departmental coverage, including weekends, holidays, and emergency situations.
• Foster a culture of accountability, engagement, innovation, and service excellence.
• Support facility goals through continuous improvement and Total Quality Management initiatives.
• Perform other duties as assigned.

Qualifications

• Environmental Services, housekeeping, facilities management, or related healthcare support leadership experience.
• Two or more years of supervisory or management experience.
• Experience leading EVS operations within a hospital, healthcare, or clinical environment preferred.
• Knowledge of infection prevention practices, terminal cleaning, isolation protocols, and healthcare sanitation standards.
• Experience managing labor, staffing plans, productivity standards, departmental budgets, and supply inventories.
• Strong customer service focus with the ability to build relationships across multiple departments.
• Excellent written and verbal communication skills.
• Strong organizational, administrative, and problem-solving abilities.
• Ability to lead through a participative management style while maintaining accountability and performance standards.
• Ability to prioritize and perform effectively in a fast-paced, high-pressure healthcare environment.
• Understanding of budgeting processes and profit-and-loss concepts.
• CRCST or other applicable healthcare certification preferred.
• Proficient with Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.

Schedule

Full-time; 2nd shift primarily Monday through Friday, 3:00 PM - 11:30 PM. Must be able to work rotating weekends.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD&D
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.