Environmental Services (EVS) Tech II

Responsibilities

• Scrub, strip, polish, and refinish floors using appropriate equipment and/or supplies.
• Operate various types of cleaning equipment, both mechanical and electrical (e.g., ringers, vacuum, electric floor machines, sweepers).
• Clean or sanitize after emergency spills as requested.
• Analyze floor or carpet conditions and determine proper cleaning techniques following department processes.
• Maintain hard surface floors and carpets following department processes.
• Exhibit timely and satisfactory completion of all job assignments.
• Exercise initiative by seeking additional tasks from group leader or other associates when time permits.
• Use and maintain equipment, keeping it clean and in good repair.
• Keep work area in orderly, clean, and safe condition; dispose of waste in a timely manner to ensure hospital cleanliness.
• Collect hazardous and medical waste according to hospital processes, DOT, and RSPA training (hazardous and pharmaceutical).
• Replace and transport sharps containers to waste staging area.
• Collect soiled linen.
• Remove and dispose of rubbish from selected areas following safety guidelines.
• Separate regular and recycle trash according to procedure.
• Operate waste compactors safely and efficiently.
• Clean and/or sanitize all garbage/waste disposal containers.
• Demonstrate a commitment to customer satisfaction by exceeding expectations and displaying patience and tact when dealing with hospital personnel.
• Present the department positively to all contacts.
• Maintain a courteous and pleasant attitude toward patients, families, and other contacts.
• Maintain confidential patient and departmental information.
• Utilize AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You) with both internal and external customers to meet system goals.
• Demonstrate the ability to identify and resolve interpersonal conflicts constructively.
• Show a positive, supportive attitude in emergency and non-emergency situations.
• Arrange furniture for meetings, workshops, and community affairs as specified.
• Relocate furniture and equipment as requested.
• Complete terminal cleans as needed.
• Cross-train on discharge room cleans and OR cleaning to accommodate hospital needs during peak periods or staffing shortages.
• Complete Housekeeping Aide duties as needed.
• Complete discharge room cleans following hospital processes.
• Complete OR cleaning following hospital processes.
• Attend all mandatory departmental and hospital meetings and in-services.
• Complete annual CBTs (Computer-Based Training) as required.
• Follow written department goals and objectives, reviewing them annually with the Manager.
• Seek education and learning experiences in areas of identified growth needs and review progress during annual evaluation.
• Maintain proper attendance and punctuality as outlined in the Hospital Policy and Procedure Manual.
• Plan for special days off in advance and submit written requests for time off per departmental guidelines.
• Request PTO time in accordance with departmental policy.
• Provide adequate notice for absences and call two hours prior to the beginning of the shift per departmental policy.

Requirements

• High School Diploma/GED or equivalent work experience.
• 1-2 years of experience with prior housekeeping experience preferred.
• Basic computer skills preferred.

Skills

• Able to operate small electrical equipment (e.g., vacuum cleaners).
• Excellent customer service skills.
• Ability to communicate effectively in English, including reading and comprehending chemical labels and other safety materials.

Physical Requirements and Working Conditions

• Job responsibilities involve walking, standing, bending, climbing, and lifting throughout the workday.
• Ability to lift up to 35 pounds without assistance; for lifts over 35 pounds, use lifting equipment or assistance from another associate.
• Unique lifting/movement situations will be assessed on a case-by-case basis.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. The incumbent may be required to perform other related duties.