Environmental Service Tech II

Responsibilities

• Scrub, strip, polish, and refinish floors using appropriate equipment and/or supplies.
• Operate various types of cleaning equipment, both mechanical and electrical (e.g., ringers, vacuums, electric floor machines, sweepers).
• Clean or sanitize after emergency spills as requested.
• Analyze floor or carpet conditions and determine proper cleaning techniques, following department processes.
• Maintain hard surface floors and carpets following department process.
• Exhibit timely and satisfactory completion of all job assignments.
• Exercise initiative by seeking additional tasks from group leader or other associates when time permits.
• Use and maintain equipment, keeping it clean and in good repair.
• Keep work area in orderly, clean, and safe condition.
• Dispose of waste in a timely manner to assure hospital cleanliness.
• Collect hazardous and medical waste according to hospital processes/DOT/RSPA training provided for hazardous and pharmaceutical waste.
• Replace and transport sharps containers to waste staging area.
• Collect soiled linen.
• Remove and dispose of rubbish from selected areas, following safety guidelines.
• Separate regular and recycle trash according to procedure.
• Operate waste compactors safely and efficiently.
• Clean and/or sanitize all garbage/waste disposal containers.
• Demonstrate a commitment to satisfying customer needs and exceeding customer expectations.
• Display patience and tact when dealing with other hospital personnel.
• Present department in a positive manner to all contacts.
• Maintain courteous and pleasant attitude toward patients, families, and other contacts.
• Maintain confidential patient and departmental information.
• Utilize AIDET with both internal and external customers, meeting system goals.
• Demonstrate ability to identify and resolve interpersonal conflicts constructively when dealing with fellow associates.
• Demonstrate a positive, supportive attitude toward patient families and other personnel in emergency and non-emergency situations.
• Arrange furniture for meetings, workshops, and community affairs according to specifications of responsible department/individual as required.
• Relocate furniture, equipment, etc., as requested.
• Complete terminal cleans as needed.
• Cross-train on discharge room cleans and OR cleaning to accommodate hospital needs during peak periods or staffing needs, and complete Housekeeping Aide duties as needed.
• Complete discharge room clean following hospital process.
• Complete OR cleaning following hospital processes.
• Attend all mandatory departmental and hospital meetings and in-services.
• Complete annual CBTs required.
• Follow written department goals and objectives, and review annually with Manager.
• Seek education and learning experiences in areas of identified growth needs and review progress during annual evaluation.
• Maintain proper attendance requirements outlined in the Hospital Policy and Procedure Manual.
• Plan for special days off in advance and submit written requests for time off to department management for approval per departmental guidelines.
• Request PTO time in accordance with departmental policy.
• Provide adequate notice to department management of absences, and in accordance with departmental policy call two hours prior to the beginning of shift.

Requirements

• High School Diploma/GED or equivalent work experience.
• 1–2 years experience with prior housekeeping experience preferred.
• Basic computer skills preferred.

Skills

• Able to operate small electrical equipment (e.g., vacuum cleaners).
• Excellent customer service skills.
• Ability to communicate effectively in English as related to the performance of the essential job activities outlined (including reading and comprehending chemical labels and other safety materials).

Physical Requirements

• Job responsibilities involve walking, standing, bending, climbing, and lifting throughout the work day.
• Ability to lift up to 35 pounds without assistance.
• For lifts over 35 pounds, lifting equipment is expected to be used or lift with at least one other associate when available.
• Unique lifting/movement situations will be assessed on a case-by-case basis.