Environmental Services EVS Manager

About the role

The Environmental Services (EVS) Manager is responsible for developing and executing facility solutions to ensure all health and safety standards are met. Responsible for servicing and/or maintaining a physical location or site to leadership specifications. Leads the operations of facility accounts by ensuring areas of responsibility meet objectives and takes the quality and service of Laundry & Housekeeping Departments in health care facilities.

Responsibilities

• Leadership: overall ownership and accountability of operational management and financial performance of the unit
• Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved
• Reward and recognize employees
• Identify and engage top talent and develop team members to their fullest potential within the organization
• Plan and lead team management meetings
• Ensure safety and sanitation standards in all operations
• Establish and maintain effective client and customer rapport for a mutually beneficial business relationship
• Identify client needs and communicate operational progress
• Deliver and model excellent customer service
• Facilitate and support new business and retention activities
• Develop programs to meet client and customer demands and specifications
• Build revenue and manage budget which includes cost controls with regard to labor, supply, and inventory
• Ensure the completion and maintenance of financial statements relative to the department
• Implement and maintain efficient operations, appropriate cost controls, and profit management
• Ensure consistent application of operating standards and processes with particular focus on efficiencies in sustainability efforts

Qualifications

• Requires at least 3 years of experience in healthcare environmental services
• Up to 2 years of experience in a management or supervisory role preferred
• Requires a bachelor's degree or equivalent experience
• Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers