Environmental Services Associate Lead

Responsibilities

• Affords assistance in supervising department staff, including hiring, scheduling, training, evaluating performance and competency, and conducting disciplinary/counseling sessions as needed
• Maintains quality improvement by completing room inspections and guest interviews; informs managers of results and initiates staff retraining where necessary
• Maintains housekeeping carts, closets, and department stock levels for proper work usage in accordance with department needs
• Orders supplies and products as directed
• Processes daily lead reports and closes service request reports
• Placeds work orders when needed
• Performs general Housekeeper cleaning functions according to established procedures and schedules

Qualifications

• One year of previous experience in housekeeping or other service-oriented industry
• Knowledge of basic math
• Computer experience preferred
• Must be able to communicate effectively in English