Environmental Client Service Leader

About the role

This Opportunity WSP is seeking an experienced Environmental Client Service Leader in the greater Los Angeles Area market to lead the development and execution of an environmental business strategy focused on growth, client service excellence, and market leadership.

Responsibilities

• Increase environmental sales, expand strategic relationships, and develop new clients in the greater Los Angeles Area market and other high-potential geographies, with a focus on positioning WSP as a preferred partner for major infrastructure and environmental programs.
• Develop and drive a comprehensive business development strategy for environmental growth, including strengthening account plans, deepening client engagement, and capturing additional work through existing contracts, on-call agreements, and long-term programs.
• Expand the opportunity pipeline and lead capture efforts for key environmental pursuits by shaping win themes, coordinating pursuit teams, guiding proposal strategy, and ensuring competitive, compliant, and compelling submissions.
• Serve as a technical or project lead on high-visibility, strategically important projects, providing oversight, quality assurance, and subject-matter expertise to ensure successful delivery and strong client satisfaction.
• Be active in professional societies and industry organizations where clients or potential clients are members, representing WSP in leadership roles, participating in committees, and elevating the firm’s visibility and reputation in the Southern California market.
• Collaborate with regional and national practice leaders to align market strategy, share insights, and leverage WSP’s multidisciplinary capabilities to pursue integrated, cross-practice opportunities.
• Mentor and develop emerging talent within the Earth & Environment team, fostering a culture of client service excellence, technical quality, and proactive business development engagement.
• Monitor market trends, funding streams, and regulatory drivers to anticipate client needs, identify emerging opportunities, and inform strategic planning and investment decisions.

Requirements

• 10+ years of strong technical and business development experience in environmental services, including established relationships with key Los Angeles Area market clients and a demonstrated ability to win, grow, and manage major accounts.
• Bachelor’s degree in environmental engineering or related technical discipline, with advanced coursework or specialized training viewed favorably for complex environmental programs.
• PE and/or PMP certification, reflecting a commitment to professional excellence, technical rigor, and effective project delivery.
• Strong leadership, interpersonal, and presentation skills with the ability to influence decision-makers, guide multidisciplinary teams, and represent WSP in high-visibility client and industry settings.
• Experience leading teams of highly skilled professionals and effectively navigating a large enterprise to build internal partnerships, leverage cross-practice capabilities, and drive integrated solutions.
• Excellent communication, negotiation, coordination, and managerial skills with a proven track record of managing complex pursuits, resolving challenges, and maintaining strong client relationships.
• Ability to think strategically and act decisively in a fast-paced, competitive market environment, with a focus on long-term growth and client service excellence.
• Demonstrated success mentoring and developing staff, fostering a culture of collaboration, accountability, and continuous improvement.

Qualifications

• Bachelor’s degree in environmental engineering or related technical discipline.
• Advanced coursework or specialized training in environmental programs.
• PE and/or PMP certification.

Skills

• Strategic thinking and execution.
• Client relationship management.
• Business development and account management.
• Technical expertise in environmental services.
• Leadership and team management.
• Communication and negotiation skills.
• Project management and quality assurance.
• Professional certifications (PE, PMP).

Benefits

• Comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings.
• Paid sick leave, vacation, parental leave, and time off for personal reasons.
• Equal opportunity employer.

Pay

$138,100 - $186,400

Schedule

N/A