Entry Writer

About Toll Group: At Toll, we do more than just logistics – we move the businesses that move the world. Our 16,000 team members solve logistics, transport, and supply chain challenges for over 20,000 customers worldwide across 500 sites in 27 markets, with a forwarding network spanning 150 countries. Toll is proudly part of Japan Post. www.tollgroup.com

Job Summary

The Entry Writer will coordinate all documents required by US Customs for entry of goods into the US on behalf of importers. The role involves a high volume of customs clearance processes and dedicated customer service.

Primary Duties & Responsibilities

• Performs audit and review on all assigned brokerage files and payments to customs.
• Properly classifies commercial invoices using the US Tariff Book and CROSS as reference tools.
• Performs data entry of import AMS information and HTS# – including transmission to US Customs.
• Prepares entry documentation including forms 7501 and 3461.
• Specializes in remote‑location filing.
• Assists with maintaining compliance measures for import operations and maintains document compliance.
• Ensures proper documentation and procedures are maintained in accordance with U.S. Customs standards.
• Assists and answers customer inquiries and other related customer‑service functions.
• Arranges both delivery and invoicing of the import account for services rendered.
• Ensures timely filing of ISF 72 hours prior to shipment leaving the last origin port.
• Ensures files are audited prior to paying statements on the 9th day.
• Prepares delivery orders, sends them to the trucker, and follows up with proof of delivery (POD).
• Processes documents through the company’s ABI system, obtaining Customs release and other government agency releases as appropriate.
• Reviews and monitors all Customs rejections and requests for information for clients.
• Performs other duties as assigned by management.

Physical Demands

This position is generally sedentary, involving sitting for most of the time with occasional walking or standing. The employee must be able to lift up to 10 lb., talk and hear, perform repetitive motions, and remain stationary for extended periods. Ability to read PC screens, detect color coding, and read fine print is required.

Essential Minimum Qualifications

• High School Diploma or GED.
• Minimum of two (2) years’ experience in the logistics/freight forwarding industry (preferred).

Preferred Qualifications

• High School Diploma or GED.
• Minimum of two (2) years’ experience in the logistics/freight forwarding industry.

Skills

• Technical: Windows Operating System.
• MS Office Applications (Outlook, Word, Excel).
• Strong communication skills.
• Critical thinking – using logic and reasoning to identify strengths, weaknesses, opportunities, and risks, and to propose alternative solutions.
• Ability to handle confidential information with discretion.
• Ability to multi‑task and work independently.
• Time‑management skills.
• Human relations and strong interpersonal skills.
• Self‑motivated with the ability to self‑manage.

Pay

Salary ranges vary by geographic location:

• Group A: $24.52 – $31.25 per hour + bonus (California, New York, Washington, Illinois, Massachusetts, Colorado, New Jersey, Connecticut, Hawaii, Washington, D.C., Oregon, Maryland DC metro area).
• Group B: $23.08 – $28.85 per hour + bonus (Arizona, Nevada, Texas, Florida, Pennsylvania, Georgia, Minnesota, North Carolina, Virginia, Utah, Wisconsin, Michigan, Ohio, Indiana, Missouri, Iowa, Kentucky, Oklahoma, Arkansas, Alabama, Mississippi, Tennessee, South Carolina, North Dakota, South Dakota, Nebraska, Kansas, Louisiana, West Virginia, New Mexico, Idaho, Montana, Wyoming).

Final compensation is determined based on location, experience, qualifications, and other job‑related factors.

Benefits

Toll offers full‑time employees paid vacation, sick time, floating holidays, health benefits, life insurance & personal accident insurance, and a 401(k) with company match. Additional benefits and compensation details are available upon request.

Applicants must be entitled to work in the United States and be prepared to undergo pre‑employment checks, including a criminal history check and medical examination.