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Entry Level Software Engineer - Hybrid - Norcross, GA

USAN, Inc. · Norcross, GA · 4 wk ago
HybridEngineeringFull-time

Job Summary

USAN is a revolutionary contact center solutions provider committed to 21st century values such as work-life balance, flexibility, and career growth opportunities. As an Entry Level Software Engineer, you will join our development team to work on full-stack applications, offering significant growth opportunities through exposure to various projects and technologies.

Job Duties

  • Develop and maintain code across the full technology stack
  • Debug issues and implement solutions to complex problems
  • Collaborate with cross-functional teams to design and implement new features
  • Write clean, efficient, and well-documented code
  • Participate in code reviews and provide constructive feedback
  • Learn new technologies and apply them to current projects
  • Assist in troubleshooting production issues

Qualifications

  • Bachelor's degree in Computer Science or Software Engineering
  • Strong understanding of computer science fundamentals and software development principles
  • Experience with one or more programming languages from our tech stack (C#, JavaScript, Python)
  • Familiarity with web technologies (HTML, CSS)
  • Basic understanding of database concepts (SQL Server or MySQL)
  • Problem-solving mindset with strong analytical skills
  • Ability to work both independently and collaborate effectively with a team
  • Understanding of when to utilize GenAI tools appropriately and when to code without assistance
  • Good communication skills (written and verbal)
  • Eagerness to learn new technologies and adapt to changing priorities

Preferred Qualifications

  • Project experience with one or more technologies in our stack (C#, JS, NodeJS, Python, HTML/CSS)
  • Experience with git
  • Knowledge of responsive design principles
  • Familiarity with AWS or cloud services
  • Familiarity with REST APIs, microservices architecture

Benefits

  • Competitive compensation program
  • Outstanding benefits package (including medical, dental, vision and life insurance)
  • 401(k) plan
  • Excellent holiday/vacation plans
  • Employee Referral Bonus Program
  • Annual performance-based bonus
  • Ongoing training opportunities

About the Role

USAN is a privately held corporation based out of Norcross, GA, specializing in Amazon Connect to help organizations design and deploy scalable, AI-driven customer interactions. With over 35 years of deep contact center expertise, USAN delivers modern agentic CX solutions and a white-glove approach to optimizing and managing cloud contact center environments through its managed services.

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