Entry Level Slot Technician

Responsibilities

• Adheres to established departmental and property policies and procedures regarding guest service standards.
• Responsible for the repair, maintenance, and general operating condition of slot machines.
• Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance.
• Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance.
• Utilizes shop machines to fabricate standard or routine parts.
• Maintains player-tracking system and EZ Pay equipment.
• Completes all regulatory and company operational logs/forms correctly (e.g., slot machine meter logs, parts logs, conversion forms, etc.).
• Performs all other related and compatible duties as assigned.

Requirements

• General understanding of Computers.
• Strong problem-solving, analytical, customer service, and interpersonal skills.
• Excellent written and verbal communication skills; fluent and literate in English.
• Ability to maintain a high level of confidentiality and professionalism.
• Ability to work collaboratively and communicate effectively with guests and team members at all levels of the organization.
• Able to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Able to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Able to write routine reports and correspondence.
• Proficient in Microsoft Office applications.

Qualifications

Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.

Skills

• Problem-solving
• Analytical
• Customer service
• Interpersonal
• Written and verbal communication
• Confidentiality and professionalism
• Collaboration and communication
• Energy and proactive approach
• Writing routine reports and correspondence
• Microsoft Office proficiency

Benefits

• Day-one medical, dental, & vision benefits.
• Uber benefit for nearby metro stops.
• Recognition programs with cash rewards, gift cards, & more.
• Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.

Pay

Starting at $20.00 per hour, based on experience.

Schedule

Swing: 10:00pm - 6:00am