Entry-Level Service Technician

About the role

Our Service Technicians are highly-trained professionals who possess exceptional mechanical skills and thrive on learning and understanding sophisticated vehicle technology. They work in a team-based system where they collaborate with Service Advisors and Lead Technicians to diagnose and repair vehicles accurately and efficiently.

Responsibilities

• Collaborate with Service Advisors and Lead Technicians to review Repair Orders, understand vehicle concerns, and properly trouble-shoot and diagnose service or repair needs.
• Cook with Parts Department to obtain appropriate parts.
• Perform basic computerized diagnostics including programming and coding.
• Perform parts replacement of trim items inside the vehicle without causing damage.
• Have proper time management skills for warranty documentation/payment.
• Replace commonly failed engine parts (mounts, gaskets, etc.) and be certified for warranty repairs.
• Accurately document all repairs and/or testing on Repair Orders.
• Communicate immediately with Service Advisors if additional work is needed, if work outlined is not required, or if repairs cannot be completed within agreed-upon time.
• Maintain a clean work area and adhere to safety requirements at all times.
• Maintain ongoing training and standards education as required by Ferman and the manufacturer for certifications.

Qualifications

• 1.5 years automotive service technician experience required.
• Two different shift options for onsite opportunity: 7:00am- 4:00pm and 10:00am- 7:00pm.
• High school graduate or equivalent.
• ASE Certification(s) a plus. Ferman will train and pay for ASE Certification(s) required.
• Must supply own tools for general maintenance and repair work.
• Electrical vehicle experience a plus.
• Diesel vehicle experience a plus.
• Able to work weekends a plus.
• Able to work productively in a fast-paced environment.
• Able to multi-task and follow complex instructions.
• Excellent verbal and written communication skills.
• Bi-lingual with proficiency in both English and Spanish a plus.
• Excellent technical and mechanical skills required.
• Must be a team player and have the ability to work repetitively on complex tasks.
• Must have a valid US government issued Driver's License, safe driving record, and eligible to work in the United States.
• Must be able to pass pre-employment background screening and drug test.

About Ferman

Ferman, established in 1895, is one of the largest employers in the Tampa Bay area with locations throughout Hillsborough, Pasco, and Pinellas counties representing 12 brands of automobiles - BMW, Buick, Chevrolet, Chrysler, Dodge, Ford, GMC, Jeep, Mazda, MINI, RAM, and Volvo. We embrace a simple philosophy: provide a guest-centered automotive experience with a relentless focus on Service, Selection, and Value, ensuring 100% guest satisfaction. Joining Team Ferman means joining a company with a friendly, family-like atmosphere, significant opportunity for advancement regarding income, responsibility, and leadership, and a company with strong ties to our local community and charitable partnerships.

Benefits & Perks

• Competitive flat rate pay commensurate with experience.
• Excellent growth and opportunities for advancement.
• Modern, state-of-the-art Service facilities.
• Paid training and education to achieve and maintain any job certifications required.
• 401K with company participation.
• Competitive Health, Dental, Vision, and Life insurance programs for employees and their families.
• Short-term & long-term disability insurance available.
• HSA (health savings account).
• PTO (paid time off).
• Employee pricing for new & used vehicles, service, and parts.

Equal Opportunity Employer

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.