Entry-Level Sales- Recruiter/Account Manager

About the role

The role is responsible for managing customer relationships and providing technical support.

Responsibilities

• Manage customer interactions through phone, email, and in-person meetings.
• Provide technical support to customers, including troubleshooting and problem resolution.
• Collaborate with cross-functional teams to ensure customer needs are met.
• Document customer interactions and issues for future reference.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 2+ years of experience in customer service or technical support.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Experience with CRM systems is a plus.

Qualifications

• Excellent problem-solving and analytical skills.
• Ability to work independently and manage multiple tasks simultaneously.
• Positive attitude and ability to handle challenging situations professionally.

Skills

• Customer service skills.
• Technical support skills.
• CRM system proficiency.

Benefits

• Competitive salary.
• Flexible work schedule.
• Professional development opportunities.
• Health insurance coverage.
• Employee discounts.

Pay

$50,000 - $60,000 annually.

Schedule

Full-time position with flexible hours.