Entry Level Receptionist

About the Role

We’re looking for a proactive, detail-oriented Receptionist to support our management team, front-desk operations, and the Client Services & Education teams. This role is essential to creating a positive experience for clients, guests, and staff while keeping daily operations running smoothly. If you enjoy helping people, staying organized, and working in a fast-paced team environment, this position is a great fit.

What You’ll Do

• Serve as part of the front-desk team, greeting visitors, answering calls, and ensuring a welcoming office environment.
• Support CU*Answers Officers, Management, and the Client Services & Education teams with a variety of administrative tasks.
• Partner with your supervisor to manage daily responsibilities and provide backup support to other Administrative Assistants.
• Assist the Facilities Team with general office maintenance and delivery needs when required.
• Maintain a positive, professional attitude and contribute to a cooperative team culture.

What You Bring

• High school diploma or equivalent and 1–2 years of administrative or customer service experience is preferred.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Excellent typing, phone, and general clerical skills.
• Strong organization, accuracy, and attention to detail.
• Ability to multitask, meet deadlines, and take initiative.
• Friendly, positive attitude and strong communication skills.
• Ability to work effectively with both clients and internal staff.
• Discretion with confidential or sensitive information.
• Reliable, consistent attendance is a must.

Why You’ll Love Working With Us

• A positive, team-driven environment.
• Opportunities to learn, grow, and support multiple departments.
• A role where you directly contribute to creating an exceptional client and staff experience.
• A mission-driven cooperative organization focused on serving credit unions and their communities.

About CU*Answers

CU*Answers is a Credit Union Service Organization (CUSO) that is owned by its credit union clients that we support. We offer a full suite of integrated solutions to these credit unions that allow them to serve their members. Join us and help advance a mission-driven cooperative culture built on innovation and industry leadership!