Entry-Level Implementation Specialist

Training

• On the job, classroom training, and online courses.
• The department has study groups to help with the certification testing.

Requirements

• A high school diploma is required.
• An associate or bachelor’s degree is preferred.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Ability to quickly learn new software and adapt to changing priorities.
• Experience in customer service, project management, training, or business analysis is a plus.
• Automotive dealership experience is an asset, but not required.

Benefits

• We offer a comprehensive benefits package including:
• Medical, dental, vision, life insurance, and a health savings account.
• A 401(k) with up to 6% matching.
• Paid vacation, sick days, and holidays.

Schedule

• We offer a hybrid work schedule, based on position eligibility.
• Eligible associates may work-from-home up to two days per week.

Company Perks

• Referral bonuses.
• Professional development and training.
• Promotion from within.
• Associate discounts for cell phones, cars, computers, entertainment, and much more.
• Facility amenities, including an onsite dining facility offering complimentary breakfast and lunch.
• A fitness center.
• An onsite medical center.
• A wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.

Perks

• We strive to offer an environment that provides our associates with the right balance between work and family.
• We promote a healthy lifestyle by providing a non-smoking environment.

About the Role

We are seeking a driven individual to help customers succeed and excel at managing multiple priorities. As an Implementation Specialist, you will play a key role in guiding customers through the successful launch and adoption of our software solutions. Your day-to-day may include coordinating project milestones, configuring software to meet unique customer requirements, and delivering user training—all while ensuring a smooth and positive customer experience. Roles may vary from project management to training or specification setup, depending on your assigned team.