Entry Level Facilities Maintenance Technician - Cannabis Industry

NYCANNA, LLC, DBA THE BOTANIST is a subsidiary of Canopy USA, LLC, a leading vertically integrated, multi-state operator in the United States cannabis industry. With the transition of Acreage Holdings to Canopy USA, LLC in December 2024, Canopy USA is positioned to consolidate operations across its three business units – Wana, Jetty, and Acreage – realizing synergies, cost savings, and supporting growth in state-legal markets. The company covers key market segments including flower, vape, concentrates, edibles, beverages, and retail, with an emphasis on the Midwestern and Northeastern U.S. markets.

About the role

The Facilities Technician (FT) provides daily care and focused attention to maintain a clean, efficient, and operational environment within the facility. The FT performs inspections, maintenance, and repairs on the cultivation facility and machinery as directed by the on-duty supervisor, providing feedback to leadership to ensure real-time, strategic maintenance execution. The role involves interacting with vendors and contractors to leverage appropriate expertise.

Responsibilities

• Perform daily sanitation procedures for bathrooms, hallways, break areas, and facility interiors/exteriors.
• Restock PPE, trash, and restroom supplies throughout the building daily.
• Perform minor repairs on buildings and equipment (e.g., grow lights, fans, HVAC, plumbing, electrical) with minimal supervision.
• Conduct major repairs under the direction of the Facilities Manager, coordinating with external contractors or licensed tradesmen, including emergency repairs.
• Responsibly use and operate vehicles, tools, materials, parts, and maintenance supplies safely and efficiently.
• Install and maintain new equipment (e.g., assembling racks, installing dehumidifiers) as directed by the Facilities Manager.
• Troubleshoot minor maintenance issues involving electrical, structural, plumbing, and equipment.
• Follow maintenance and repair schedules to ensure timely and efficient routine maintenance.
• Schedule maintenance for tasks outside the realm of expertise, learning from contractors to reduce reliance on external services.
• Undertake custodial and janitorial tasks (e.g., shoveling snow) as needed.
• Wash and sort employee uniforms using onsite washer/dryer to ensure clean uniforms for each shift.
• Assist in other departments as needed.

Administrative Duties

• Maintain accurate records of repairs, equipment cleaning, maintenance, calibration, and facility systems logs as assigned.
• Promptly report system failures, malfunctions, or facility damage to the Facilities Manager.
• Assist with completing daily, weekly, and monthly checklists for building equipment and maintenance procedures.
• Adhere to facility SOPs and assist with secondary Facilities tasks as needed.
• Follow workplace safety and biosafety programs, maintaining compliance with rules and regulations.
• Maintain a clean and safe environment on the production floor.

Requirements

• High school diploma or equivalent experience required; Bachelor’s Degree preferred.
• Minimum of 2 years of experience in building and mechanical equipment maintenance and repair.
• Strong knowledge of trades (plumbing, electrical, carpentry, drywall, tile, miscellaneous repairs) or equivalent education/experience.
• Knowledge of the marijuana industry or other highly regulated industry strongly preferred.
• Work history demonstrating flexibility and willingness to accept additional projects or challenges.

Skills

• Basic math for inventory, projections, and measurements.
• Knowledge of industrial cleaning equipment and appliances.
• Excellent time-management and prioritization skills.
• Ability to maintain confidentiality, reliability, and honesty.
• Attention to detail and ability to focus.
• Effective teamwork and clear communication.
• Ability to remain calm under stress or unusual activity.
• Computer proficiency.
• Mechanical aptitude.

Benefits

• Medical, dental, and vision insurance.
• Paid parental leave.
• 401(k) plan.
• Paid Time Off (PTO) and holidays.
• Short-term and long-term disability insurance.
• Employee Assistance Program (EAP).
• Employee life insurance and supplemental life insurance.
• Spouse and child life insurance and AD&D.
• Pet insurance.
• Flexible Spending Account (FSA) and Health Savings Account (HSA) available.

Schedule

Monday–Friday, 8:30 AM to 5:00 PM ET (subject to change based on business needs).

Work Environment and Physical Demands

• Manufacturing environment requiring extended standing, walking, bending, and reaching.
• Ability to carry up to 50 lbs for distances up to 100 ft.
• Occasional extended and repetitive use of arms, hands, and fingers for cutting or manipulating small objects.
• Ability to work in humid and pollinated environments.
• Close visual focus required.
• Must wear company-provided PPE, including lab coats, hair/beard nets, gloves, surgical masks, and safety glasses/goggles/splash shields.
• Adherence to facility general hygiene requirements.