Entry Level - Facilities Command Center Technician
About the role
You'll help maintain business continuity across Epic's global campuses by monitoring real-time alerts, managing access and security systems, and overseeing building operations from our Facilities Command Center. You'll identify and respond to issues using video feeds and system data, coordinating emergency responses when disruptions such as natural disasters or power outages occur. Working closely with internal teams and emergency services, you'll ensure a safe environment and help restore normal operations quickly and effectively.
Responsibilities
- Maintain business continuity by monitoring real-time alerts and managing access and security systems
- Oversee building operations from the Facilities Command Center
- Identify and respond to issues using video feeds and system data
- Cook up to date, restaurant-quality meals at no cost
- Take advantage of a four-week sabbatical after five years
- Work in a high-pressure, real-time environment
- Be open to working second and third shifts, as well as weekends
Requirements
- Strong situational awareness and decision-making skills
- Excellent communication and coordination abilities
- Experience or interest in security operations, emergency response, or a related high-volume field
- Openness to working second and third shifts, as well as weekends
Qualifications
- Eligible to work in the United States without visa sponsorship
- Relocation to the Madison, WI area (relocation assistance available)
Skills
- Security operations
- Emergency response
Benefits
- Comprehensive benefits
- Annual raises and bonuses
- Stock grants
Pay
Compensation is competitive and reflects the impact your work has on the company and our customers.
Schedule
Open to working second and third shifts, as well as weekends.
Benefits
- Healthcare is global
- Comprehensive benefits
- Annual raises and bonuses
- Stock grants
COVID-19 Vaccination
As an Equal Opportunity Employer, we require all employees to be vaccinated against COVID-19.