Entry Level Customer Service Assistant

About the role

We are seeking a motivated and customer-focused Entry Level Customer Service Assistant to join our Cincinnati team. In this role, you will serve as a key point of contact for clients, guests, and internal teams, providing high-quality support before, during, and after events.

Responsibilities

• Assist clients and customers with questions, requests, and general support needs
• Provide customer support via phone, email, and in-person interactions
• Resolve issues promptly while maintaining a professional and positive attitude
• Maintain accurate customer records, notes, and service documentation
• Support event teams with customer-related coordination and assistance
• Communicate clearly and effectively with internal departments

Qualifications

• A High School Diploma or equivalent required
• Customer service, hospitality, retail, or call center experience preferred
• Strong communication and interpersonal skills
• Friendly, dependable, and professional demeanor
• Basic computer and data entry skills
• Ability to work in a fast-paced environment

What We Offer

• Competitive weekly pay
• Paid training and ongoing support
• Opportunities for advancement
• A supportive and team-oriented work environment