Entry-Level Customer Service Assistant

About the role

Park Core Group provides parking management, valet services, and on-site vehicle coordination for commercial and event locations. Our teams ensure smooth operations and excellent customer experiences.

Position Summary

We are searching for an Entry-Level Customer Service Assistant to assist customers with parking-related inquiries and support on-site operations in Cincinnati, OH. This role is ideal for individuals who enjoy helping people and working in a team environment.

Key Responsibilities

• Aid customers with parking questions and general support.
• Provide directions and information about parking services.
• Handle basic customer concerns in a professional manner.
• Support on-site staff with communication and coordination.
• Document customer interactions and issues when needed.

Qualifications

• Minimum requirements: High school diploma or GED required.
• Strong communication and interpersonal skills.
• Ability to remain professional in busy environments.
• Basic computer skills preferred but not required.
• Reliable and team-oriented attitude.

Benefits

• Competitive hourly pay.
• Flexible scheduling options.
• Paid training.
• Opportunities for advancement within operations.
• Employee recognition programs.
• Health insurance, 401(k), and paid time off may be available based on employment status and company policy.