Entry Level Customer Service Assistant

Key Responsibilities

• Assist customers in person with inquiries, concerns, and service needs.
• Provide accurate information about company services and offerings.
• Help resolve customer concerns and escalate issues when necessary.
• Maintain organized records of customer interactions.
• Support team operations and daily workflow.
• Uphold professional customer service standards at all times.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Positive, customer-focused attitude.
• Basic computer and organizational skills.
• Ability to work effectively in a fast-paced environment.

Benefits

• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Professional development opportunities
• Flexible work environment