Entry Level Client Review Specialist

About the Role

Use your problem-solving skills and our guidelines to determine if a company is able to become and/or receive additional approvals with us as a client. Daily interactions with a mix of internal and external clients. We're looking for a team player with a strong work ethic, positive attitude, coachable mindset, sense of urgency in tasks, attention to detail, adaptability to changes, organizational skills, and someone driven who takes ownership and pride in their work.

Responsibilities

• Reviewing new and change status applications submitted to UWM
• Reviewing conditions supplied for applications
• Running, requesting, reviewing, and analyzing professional, industry background checks on clients
• Closely analyzing information and documents provided for completeness and determining client eligibility for approval/fit within the UWM Business model
• Reviewing new signup applications and working with BDT/Sales
• Managing queues within OBA for day-to-day tasks
• Providing great client service to both internal and external clients
• Processing denials and approvals
• Processing change of structure requests (broker to correspondent and vice versa)

Requirements

• 1-2 years experience with Elite Client Service
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office (Word, Excel, etc.)
• Positive attitude
• Ability to work independently and be a self-starter
• High School Diploma or equivalent
• Onsite attendance is required

Benefits

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision, and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to a large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues, and a full-size basketball court
• Wellness area, including an in-house primary-care physician’s office, full-time massage therapist, and hair salon
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi