Entry Level Benefits Specialist

Essential Duties and Responsibilities

• Maintain JD Edwards and carrier portals to ensure accurate enrollments, changes, and terminations
• Build and maintain relationships with brokers, carriers, and internal stakeholders
• Distribute all benefits enrollment materials and assist employees with benefit-related questions
• Determine benefits eligibility in accordance with ACA guidelines and applicable plan requirements
• Perform routine audits of benefit-related data to ensure accuracy and compliance
• Process weekly and monthly invoices for benefit carriers and resolve discrepancies as needed
• Manage the time off portal to ensure new hire, employee change, and year-end updates are completed accurately and timely
• Assist with planning, coordination, and execution of annual open enrollment
• Support year-end benefit administration tasks, including reporting, audits, and system updates
• Process new hire, rehire, and termination reports, making benefit adjustments as needed
• Support 401(k) plan administration, including data maintenance, employee inquiries, reporting, and audit support
• Participate in various annual compliance reporting, plan document review, and end of year audits
• Assist with the administration of FMLA, sick leave, and Short-Term disability
• Identify opportunities to improve benefit administration processes while maintaining accurate employee benefit data
• Research, troubleshoot, and resolve benefit-related questions or discrepancies
• Provide guidance and support to branch leadership on benefit-related matters as needed

Skills and Abilities

• Excellent verbal and written communication skills with the ability to interact professionally and tactfully with employees, vendors, and internal stakeholders
• Strong customer service mindset with a collaborative, team-oriented approach
• Highly organized with strong attention to detail and accuracy
• Basic knowledge of HR Laws and best practices
• Strong time management skills with the ability to prioritize tasks, meet deadlines, and manage multiple responsibilities

Education/Experience

• High School Degree or equivalent
• 1-3 years of experience working in an office setting
• Proficient with Microsoft Office Suite